Leadership and Management Section Content Hub
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Feature
Honing healthy habits
Stressed at work? Julian Hall explains ways to improve our emotional health and build resilience, including a simple-but-effective way to deal with difficult people
FeatureWhen will legal tech investment pay off?
Law firms are spending more than ever on technology – but productivity remains low
FeatureDealing with sexual harassment in the workplace
Our Practice Advice Service answers some commonly asked questions by Compliance Officers for Legal Practice (COLPs)
FeatureLibrary FAQ: Checking citations in the age of AI
Our library team look at increasingly common enquiries of whether or not a case citation is real in the age AI
OpinionWhat’s in a name?
Abby Winkworth reflects on the practical insights included in this edition of the magazine
FeatureHoning healthy habits
Stressed at work? Julian Hall explains ways to improve our emotional health and build resilience, including a simple-but-effective way to deal with difficult people
FeatureTrial by media
Victoria Moffatt explains what reputation is, why it’s important and how law firm leaders can employ a strong reputation to grow their business
FeatureDouble act
Lucy Trevelyan speaks to Karen Bexley and Anna Beaumont about their experiences running a boutique law firm
FeatureTrust issues
Emma Egerton-Jones shares her simple six-step framework to help law firm leaders build trust and increase their influence with both employees and clients
FeaturePressing issues
Dealing with the media can be daunting. Diana Bentley details how to improve your interviews, present yourself and your firm professionally and generally become more media-savvy
FeaturePrivate eye
Paul Bennett and Andrew Roberts examine how the increase in firms backed by private equity investors is changing the face of law firm provision
FeatureExecutive regulation
Matthew Edwards considers proposals for the Solicitors Regulation Authority to take over the regulation of legal executives
FeatureHow to challenge behaviour
Authors of the recently updated Risk and Compliance Questions and Answers, Rebecca Atkinson and Tracey Calvert, answer a common question relating to challenging behaviour
Feature10 steps for managing client expectations
Parvien Akhtar shares her simple checklist for managing client expectations
VideosWebinar: Essential compliance around continuing competence 2025
Watch this online session to gain a greater understanding of what you need to do to become or remain compliant with SRA continuing competence rules
VideosMember Talk: the power of employee ownership trusts (audio only)
Listen to this Member Talk to find out more about the power of employee ownership trusts
FeatureDealing with third-party delays
The Legal Ombudsman outlines its approach to third-party delays
FeaturePreserving law firm cultures in the age of hybrid working
The past few years have ushered in sweeping changes to the way we work – and with it, the way we approach law firm culture
FeatureProtecting premises from terrorist attacks
The Terrorism (Protection of Premises) Act 2025 had royal assent in April 2025. Warren Gordon, Rosalind Morgan and Lukas Rootman look at how it will affect those responsible for relevant premises and events
VideosWebinar: Sanctions and source of funds - the essentials
Develop your knowledge of how your firm must adhere to current economic sanctions laws and regulations.
OpinionSafety in numbers
Abby Winkworth reflects on the results of the Financial Benchmarking Survey 2025 and the practical insights included in this edition of the magazine
FeatureCounting the cost
Tim Kidd explores the Solicitors Regulation Authority’s recent consultation on its proposed changes to the handling of client money
FeatureWeighing up the data
Author of the Financial Benchmarking Survey 2025 report, Ian Johnson, summarises its key points
FeaturePutting wellbeing first
Elizabeth Rimmer offers practical advice for improving staff wellbeing in your firm
FeatureA thriving environment
Martin Whitehorn discusses making your organisation a place where people want to progress
FeatureStick with it
Bola Gibson suggests practical ways to overcome diversity, equity and inclusion fatigue, both in your firm and the wider profession
FeatureThe last post
Sarah Harrison and Graeme Menzies offer practical tips on successfully managing the retirement process
FeatureThe apprentice
Diana Bentley talks to firms about how they manage apprenticeships and the recruitment and diversity benefits these schemes bring
FeatureSharing the burden
Andrew Allen examines what law firms are doing to tackle increased employers’ national insurance rates and improve margins
FeatureFive-star candidates
Jonathan Worrell presents five recommendations to help firms ensure the success of their SQE candidates
FeatureIn praise of regulation
Chris Marston advocates embracing regulation and the protection it offers you and your clients
FeatureHow to define your firm’s brand
In a crowded legal market, a strong brand will set your firm apart. Oliver Eardley, principal marketing consultant at digital marketing agency Add People, shares six key strategies to define your brand, build trust and attract clients
VideosMember talk: 2025 Financial Benchmarking Survey (audio only)
This audio-only session explores the key findings from the 2025 Financial Benchmarking Survey, picking out the main points and highlighting what they may mean for your firm
Feature“You have been banished!” Lessons learned from the Traitors
Can you tell if someone is lying? A team-building exercise inspired by the Traitors offers some interesting insights, writes James Brown
NewsFinancial Benchmarking Survey 2025
The legal sector remains healthy, but law firms must guard against complacency by focusing on improving productivity and profitability. Explore the findings of the Financial Benchmarking Survey 2025, a leading annual health check report for smaller and mid-sized practices.
FeatureCulture crafting: insights from the top 100 law firms
Lara Squires looks at what we can learn from the values of the top 100 law firms
FeatureBook smart
Simeon Hance, editor of PS magazine, and the library team share some of the benefits that the Law Society library can offer members
FeatureBumps in the road
Douglas Russell and Sally Jones give their views on how law firms can overcome 2025’s economic and regulatory hurdles with confidence
FeatureSpreading the word
Gav Ward looks at the opportunities for using artificial intelligence in content marketing and the potential risks of doing so
FeatureAdvance planning
Law firms need clearly defined ways of managing the careers of their lawyers, especially senior staff members. Diana Bentley looks at what options are available for those wanting to progress
FeatureAutomating AML
Using technology to improve anti-money laundering processes isn’t just about efficiency – it’s about creating robust, future-proof compliance frameworks, says Katarina Pranjic
FeatureStay on message
Melissa Davis outlines how to build a successful brand by harnessing the relationship between internal law firm culture and public relations
FeatureOwning up to mistakes
Paul Bennett, Jonathon Bray and Alexis Hearnden discuss what to do when mistakes are made
FeatureLifelong learning
Lucy Trevelyan speaks to Mike Leeman about his experience as managing partner at Bell Lamb & Joynson
FeatureMission accomplished?
Chris Marston looks back at the October 2024 professional indemnity insurance renewal experience
VideosWebinar: SRA Accounts Rules – the essentials
The SRA sets out the rules for firms dealing with client money. Listen for insights on adhering to the rules and avoiding common mistakes.
FeatureStarting a new law firm (Part 4): Applying to the SRA
In the final part of Armstrong Watson’s series on starting your own firm, Andy Poole explains how to apply to the SRA for authorisation
FeatureDominating Google search results: a blueprint for legal professionals
David Gilmore shares five tips for improving your firm’s search engine optimisation
VideosMember Talk: Effective client management (audio only)
Listen to this audio-only recording to better manage client expectations, stop complaints escalating and manage difficult financial discussions.
VideosMember Talk series: Automation, transformation and digitisation of AML processes (audio only)
A series of short audios on how technology in AML process can benefit your practice.
FeatureStarting a new law firm (Part 3): Tax
In the third part of Armstrong Watson’s series on starting up your own firm, Andy Poole discusses the major tax matters you will have to consider
OpinionFinal thoughts…
As he prepares to step down as chair of the Leadership and Management Section committee, Paul Bennett reflects on what he’s learned during his three-and-a-half-year tenure
FeaturePeace of mind
Kerry Slater and Stuart Munro discuss the importance of a psychologically safe workplace
FeatureOpen to all
FBC Manby Bowdler is at the forefront of moves to open a career in law to people from all backgrounds. Charlotte Clode explains why the award-winning firm is so committed to breaking down barriers
FeatureGo your own way
Lucy Trevelyan speaks to Dave Matthews about why having fun and being authentic are core values for his firm
FeatureCulture club
How do you create an effective business development culture? Douglas McPherson offers some steps for success
FeatureRain check
Bob Spence explores the impact of artificial intelligence on business development and client relationships
FeatureWinning ways
Sue Bramall, who has participated in several award panels for law firm marketing, shares her top tips for success
FeatureQuestion time
Diana Bentley speaks to legal recruiters about how law firms can improve their interview processes
FeatureCall of duty
Paul Bennett discusses new obligations around preventing sexual harassment in the workplace
FeatureChallenging behaviour
Zoë Allen-Robinson looks at the regulator’s requirement for managers in law firms to challenge unfair behaviour
VideosMember Talk: Automation, transformation and digitisation of AML processes (Part Five)
This audio-only bitesize talk explores how to grow client awareness around AML.
VideosMember Talk: Automation, transformation and digitisation of AML processes (Part Four)
Explore the pros and cons of automated v manual risk assessments.
VideosMember Talk: Automation, transformation and digitisation of AML processes (Part Three)
A short talk exploring risk around system automation for in-house teams and firms.
VideosMember Talk: Automation, transformation and digitisation of AML processes (Part Two)
This talk explores how to strengthen identified weak points in your AML processes.
VideosMember Talk: Automation, transformation and digitisation of AML processes (Part One)
Short talk exploring how to identity AML weak points before deploying technology.
VideosMember Talk: People management (audio only)
Learn how to manage difficult conversations, motivate staff and build effective working relationships.
FeatureClients and their costs: understanding the risks
As client expectations increase, managing the associated costs is more vital than ever
VideosLecture: The importance of Cybersecurity in law firms (audio only)
Learn about threats, best practice, and emerging trends in cyber security.
FeatureStaffing law firms – is this due for an overhaul?
How can firms improve their retention rates while keeping costs low? Law Society partner Travelers looks at how to manage the risks
FeatureStarting a new law firm (Part 2): Structure
Andy Poole looks at what business structure to adopt when setting up your own law firm
FeatureDriving climate action in your firm
Nicky Sinker discusses the important role law firms play in driving climate action
OpinionHeart of the issues
Paul Bennett discusses the practical insight included in this edition, from how to improve your firm’s complaints procedure to using technology to stay ahead of the curve
FeatureBalancing act
Should firms be taking a stricter stance on homeworking? James Brown examines the current consensus
FeatureWatching brief
The number of complaints made to the Legal Ombudsman is on the rise. Diana Bentley investigates
FeatureCharm offensive
Lauren Bridgen shares Simmons & Simmons’ journey of setting up its client programme and how this has helped drive its growth strategy
FeatureSurveying the scene
Ian Johnson, author of the Financial Benchmarking Survey 2024, shares some of the key findings from this year’s report
FeatureCalling the shots
The transition from fee earner to leader in a law firm involves a significant leap – one that demands a unique set of skills. Michelle Howard shares some tips for success
FeatureThe IT crowd
Technology has been developing at breakneck speed in recent years. Rachel Roche discusses what your firm can do to keep up
FeatureMerge and conquer
Andrew Roberts discusses how to achieve successful integration once a merger is complete
FeatureCrisis averted
Social media has made it easier than ever for negative stories to spread. Reputation management specialist Nick McAleenan sets out what to consider if your firm is under fire
FeatureStarting a new law firm (Part 1): What do you need to consider?
In the first of a four-part series, Andy Poole outlines what your top considerations should be when starting a law firm
VideosLecture: Ethical application of AI in the legal profession (audio only)
AI offers opportunities for legal practices to streamline and improve outcomes, but are there ethical risks?
VideosMember talk: key highlights from ‘how to prepare for an SRA visit’- Q5 (audio only)
Take a listen to the key highlights from the Leadership and Management Section and Risk and Compliance Section roundtable that was held in June 2024. All the highlights are between one and four minutes long, and the topics covered are based on the theme of how to prepare for an ...
VideosMember talk: key highlights from ‘how to prepare for an SRA visit’- Q4 (audio only)
Take a listen to the key highlights from the Leadership and Management Section and Risk and Compliance Section roundtable that was held in June 2024. All the highlights are between one and four minutes long, and the topics covered are based on the theme of how to prepare for an ...
VideosMember talk: key highlights from ‘how to prepare for an SRA visit’- Q3 (audio only)
Take a listen to the key highlights from the Leadership and Management Section and Risk and Compliance Section roundtable that was held in June 2024. All the highlights are between one and four minutes long, and the topics covered are based on the theme of how to prepare for an ...
VideosMember talk: key highlights from ‘how to prepare for an SRA visit’- Q2 (audio only)
Take a listen to the key highlights from the Leadership and Management Section and Risk and Compliance Section roundtable that was held in June 2024. All the highlights are between one and four minutes long, and the topics covered are based on the theme of how to prepare for an ...
FeatureDUIs – a regulatory matter?
In recent actions by the Solicitors Regulation Authority (SRA), drink-driving offences have become significantly more costly for solicitors, serving as a stark reminder of the regulator’s expected standards around personal conduct
VideosMember Talk series: Key highlights from ‘How to prepare for an SRA visit’ (audio only)
Take a listen to the key highlights from the Leadership and Management Section and Risk and Compliance Section roundtable that was held on 12 June 2024.
VideosLecture: The potential application of AI in the legal profession (audio only)
This audio-only session explores the potential application of AI in the legal profession.
VideosMember Talk: 2024 Financial Benchmarking Survey (audio only)
This audio-only session explores the key findings from the 2024 Financial Benchmarking Survey, picking out the main points and highlighting what they may mean for your firm.
FeatureStaying alert to digital burnout
Philippa Hann discusses the impact technology has had on productivity and the ways we communicate
FeatureChanges to flexible working laws
Siân Riley, from Law Society partner Access Legal, reviews the recent changes to flexible working laws and outlines the key action you should take to remain compliant
VideosWebinar: Practical steps towards cost effective information security compliance
This event from our Strategic partner, Shred-it, discussed the law around information security and how you can safeguard your organisation to help keep you compliant and your client information safe.
OpinionMaking our mark
Paul Bennett reflects on the results of the 2024 Financial Benchmarking Survey, and the practical insight included in this edition of the magazine
FeatureFor the record
Continuing competence is essential to providing high-quality legal services and maintaining public trust in the profession. Fiona Anthony shares the steps you can take to ensure you are satisfying the SRA’s requirement
FeatureAll things equal
Jane Hallas demonstrates how to create an effective people plan to support and improve equality, diversity and inclusion in your firm
FeatureRise and fall?
Interest rates have finally risen, and, with them, the potential for law firms to profit. But what are the risks you need to be aware of?
FeatureBridging the gap
Ahead of Mental Health Awareness Week in May, Nick Bloy assesses the impact of overworking on the wellbeing of those in the legal sector
FeatureTalent contest
Law firms are under greater pressure than ever to recruit and retain talented lawyers. Diana Bentley speaks to various firms about their experiences
FeatureThe powers that be
Automatic fines and fixed penalties for non-compliance are about to become the norm. Paul Bennett outlines the Solicitors Regulation Authority’s enforcement policy, and considers what it will mean in terms of risk management
FeatureTrust the process
Susan Glenholme talks to Simeon Hance about growing up in Kenya, becoming an equity partner at the age of 29, and the importance of trust in a law firm
FeatureGreen light
Sue Bramall speaks to Martin Bunch and Natalie Cooksey about the success of their firms’ environmental strategies, and why being transparent about your own initiatives is vital to avoid greenwashing
FeatureRunning for cover
Jenny Screech provides an update on the current position for professional indemnity insurance ahead of this year’s renewal seasons
FeatureRecipe for success
How can you successfully grow your firm and extend client relationships? Robin Dicks considers the key building blocks and obstacles
FeatureCyberattacks: Protecting your firm’s data
Following the recent cyberattacks at CTS, Lindsay Hill, CEO of Law Society partner Mitigo, asks how to protect your firm’s data when using a managed service provider
FeatureHow can technology help your firm succeed?
Law Society partner, STAR Professions, considers the benefits of embracing technology in your firm
NewsThe results are in: Financial Benchmarking Survey 2024
Law firms are weathering an adverse financial environment, reporting a growth in fee income despite falling chargeable hours, according to our Leadership and Management Section Financial Benchmarking Survey 2024.
FeatureValue creation and AI – a race to the bottom?
For the better part of 12 months, artificial intelligence has been the talk of the town. Though beneficial, many have their concerns about what AI could mean for the future of the legal sector
FeatureCyber insurance and the legal profession
As cyber fraud becomes increasingly prevalent, it’s vital that all firms take the necessary steps to protect themselves. Ryan Senior, senior vice-president at Paragon International Insurance Brokers, explains what action you should take
OpinionNew beginnings
Paul Bennett sets out how law firms may take advantage of an upturn in the economy and how managers can showcase their skills
FeatureCalm after the storm
Douglas Russell and Sally Jones, at Law Society partner Armstrong Watson, give their advice on how to navigate the best course to more stable economic times for your firm and clients
FeatureBetter times ahead?
Are there better times ahead for professional indemnity insurance? Chris Marston, chief executive of LawNet, explains why he thinks this is likely
FeatureTraining ground
Is a new era of training and supervision under way in the legal sector? Diana Bentley investigates
FeatureWinning formula
How can you win clients in a cost-sensitive economy? Emma Egerton-Jones investigates
FeatureEye on the prize
Joan Scott speaks to Dan Gilbert about the challenges she has faced in her career, and how she set up a staff network from scratch
FeatureBecoming an influencer
Michelle Howard shares the three phrases that will help you demonstrate your value and gain partner influence
FeatureBanking on success
Anna Hart, head of legal for the Bank of China’s operations in the UK, describes the transition to working in-house she made five years ago, and why she is all the happier for it
FeatureMaking a mark
Tim Newsome gives a brief overview of how trademarks work and how they can apply to various features of the web
FeatureAI part III: Advising clients who use artificial intelligence
In the final part of her series on artificial intelligence (AI), Kelly Fermont considers the role we have as practitioners in advising clients who use AI technologies
FeatureTaking on the ESG challenge
ESG is more than just a buzzword – it’s the way all businesses are being encouraged to operate. Neil Lloyd explains what his firm is doing to meet the latest ESG standards, and the challenges and opportunities these bring
FeatureThe benefits of specialist VAT loans
Managing cashflow and tax liability is one of the most significant hurdles for law firms. Law Society partner, STAR Professions, looks at how specialist VAT loans can help ease the burden
NewsQuarterly pulse survey Q3 (July to September 2023)
Discover insights into small and medium-sized firms’ experiences of Q3 2023, including levels of business confidence, changes in matter starts and billing, and interest rates on client funds.
FeatureBurn notice
Philippa Hann provides some tips on how to manage staff burnout and a busy workload in your firm
FeatureProfitable partnerships
Andrew Allen considers the upcoming basis period change and its impact on law firm partnerships
FeatureMemories of merger
James Libson speaks to Simeon Hance about his career, the challenges of being a firm manager, and the benefits of merging with a tech-savvy firm
FeatureWorking it
Employee ownership of businesses is on the rise. But will law firms embrace the structure, and what does it offer? Diana Bentley investigates
FeatureMind over matter
Kerry Slater reflects on the impact changes to SRA guidance will have on resilience, psychological safety, and the wellbeing of legal professionals
FeatureFlexibility in practice
Nicola Darfoor, corporate communications manager at the Law Society, speaks to members at law firms about their experience of flexible working
VideosWebinar: Using technology to adapt and stay ahead of the competition
This online event explored recruitment and retention, work practice and discusses insights into the future of work in the legal sector.
NewsQuarterly pulse survey report Q2 (April to June 2023)
For the last 20 years, we’ve carried out an annual Financial Benchmarking Survey. It’s the leading survey for medium-sized and smaller firms (SMEs) in England and Wales, providing participants with a bespoke report showing how their firm compares to similar firms.
VideosWebinar: Benchmarking your firm: understanding the sector trends
This session will help you benchmark your firm in a number of areas including recruitment and retention of staff, diversity and technology, all in the space of one and a half hours.
OpinionWays of working
Paul Bennett reflects on the key issues that firm leaders face, and outlines what this edition of the magazine provides
FeatureTelling tales
Brendan Pittaway outlines how and why you should use public relations to build your business
FeatureRegulating behaviour
Jessica Clay and Lucinda Soon summarise how the SRA can regulate solicitors’ behaviour in and out of the workplace, and analyse in what circumstances they will choose to take action
FeatureConsultancy matters
Lucy Trevelyan looks at the increasing popularity of the consultancy model of providing legal services
FeatureReady to launch
Sally Thompson and Sue Bramall share their step-by-step approach to the rebranding and relaunch of a new website at a law firm
FeatureOpening up
Managing your mental health in a demanding work environment can be incredibly challenging. For Mental Health Awareness Week, three solicitors open up to Dan Gilbert about their experiences with stress, pressure and mental ill health in private practice
FeatureExit strategy
Jeff Zindani discusses how to ensure the successful sale of a legal business, the questions to first ask yourself, and ways to ensure both the best price and a lasting legacy for your hard work
FeatureGrowing gains
Legal business development is based on good client relationships but lawyers all too frequently waste opportunities to build meaningful connections. Robin Dicks explains the right questions to ask to refine your growth strategy and win more work
FeatureFour days a week
In a recent trial many businesses opted to adopt a four-day work week. Natalie Moore explains how it works for her conveyancing firm
FeatureThe generation game
Roman Kubiak looks at how artificial intelligence is likely to change the face of the legal landscape
NewsQuarterly pulse survey report Q1 (January to March 2023)
For the last 20 years, we’ve carried out an annual Financial Benchmarking Survey. It’s the leading survey for medium-sized and smaller firms (SMEs) in England and Wales, providing participants with a bespoke report showing how their firm compares to similar firms.
FeatureAI part II: What should we solve for?
In the second article of a three-part series, Kelly Fermont gives her quick-fire introduction to the world of AI
FeatureFreelance solicitors – new risk protections
With many solicitors now taking the freelance route to practice, Travelers Europe have developed an insurance product to mitigate their risk. Here, they outline how it works.
FeatureAI part I: Welcome to the world of artificial intelligence
Artificial intelligence has been a talking point for some time, but how is it affecting the legal profession?
VideosWebinar: Building financial resilience and sustainable practice
Watch this inclusive webinar to learn about strategies for legal professionals during an economic downturn
OpinionLeading by example
Paul Bennett reflects on the key issues that firm leaders face, and what this edition of the magazine provides
FeatureTime change
Changes to the Legal Ombudsman Scheme Rules came into effect on 1 April 2023. Paul Wightman outlines what to expect
FeatureMaking diversity count
Raphael Mokades explains how larger firms are able to recruit a more diverse range of applicants and gives some practical advice that will help small, medium sized and regional firms to do the same
FeaturePreventative measures
Paul Bennett asks if the regulator and law firms do enough to prevent rule breaches?
FeatureAhead of the curve
Law Society partner LEAP Legal Software sets out how you can use technology to generate long-term growth for your legal business
FeatureTransforming teams
Peter Scott looks at how to identify objectives for your teams and how to enhance performance to meet them
FeatureIncreasing inclusion
In this case study Clifford Chance outlines how they adopted and applied a global inclusion strategy in the UK
FeatureRenewal ready
Ryan Senior and Piers Winton from Paragon International discuss the upcoming professional indemnity insurance renewal and outline how to mitigate your risks
FeatureEconomic crime scene
Jennifer Harper provides an update on the Economic Crime and Corporate Transparency Bill, part of the government’s strategy to tackle economic crime and improve transparency over corporate entities
VideosWebinar: Effective marketing and pricing of legal services
Watch this inclusive webinar on promoting the value of your services
NewsThe results are in: Financial Benchmarking Survey 2023
Resilient firms reported a strong performance in fee-income and continued to invest in staff, despite a challenging economic environment.
NewsQuarterly pulse survey report: Q4 (October to December 2022)
For the last 20 years, we’ve carried out an annual Financial Benchmarking Survey. It’s the leading survey for medium-sized and smaller firms (SMEs) in England and Wales, providing participants with a bespoke report showing how their firm compares to similar firms.
OpinionFull steam ahead
Paul Bennett reflects on some of the key issues firm leaders faced in 2022 and details what’s on the horizon for the year ahead
FeatureSurviving a storm
Douglas Russell and Sally Jones, at Law Society partner Armstong Watson LLP, give their advice on how to manage your firm through difficult economic times
FeatureUnderground banking
Laurence Howland does a deep dive into Chinese underground banking, outlining how it works and how the risk impact on law firms in the UK can be mitigated
FeatureDisability inclusion
Reena Parmar shares her experience in the law as a disabled woman from an ethnic minority and a lower socio-economic background, and why intersectional role models are so important
FeatureThe personal touch
Victoria Moffatt explains the importance of having a personal brand, and how to get started with building one
FeatureThe role of compliance
As a recent survey reveals that the increasing complexity of compliance is a top concern for more than three-quarters of lawyers, Lucy Trevelyan talks to William Robins, director of compliance and operations at Keystone Law, about the challenges he faces in his role
FeatureJoined-up thinking
Andrew Roberts gives his analysis of the current state of the law firm merger market
FeatureTrailblazing solicitors
It’s been 100 years since the first women qualified as solicitors in England and Wales. To celebrate this milestone, Dana Denis-Smith looks back at where it all began – with the first women admitted to the roll
FeatureMental note
Following on from recent high-profile tribunal cases involving junior lawyers, Manda Banerji looks at the role of mental health in regulatory outcomes
FeatureFollow the money
Julie Norris outlines key recent developments relating to the regulation of money laundering in the legal sector and the implications for legal practitioners and law firms
FeatureAll in this together
Melinda Giles speaks to Simeon Hance about how switching to an employee ownership trust model helped to secure the future of her firm and enhanced social mobility
FeatureHabits for good leaders
Thom Dennis outlines the habits that every good leader should adopt, particularly in uncertain business and economic times
FeatureUnder sanction
With the announcement that the SRA will be scrutinising firms for sanctions compliance, Anita Clifford considers what firms should be doing to ensure they are meeting the requirements
NewsQuarterly pulse survey report: Q3 (July to September 2022)
For the last 20 years, we’ve carried out an annual Financial Benchmarking Survey. It’s the leading survey for medium sized and smaller firms (SMEs) in England and Wales, providing participants with a bespoke report showing how their firm compares to similar firms.
FeatureInsurance: cyber cover
Caspar Rogers explains the basics of cyber insurance cover and how this fits in with your firm’s professional indemnity insurance.
OpinionWinds of change
In our final edition of the year, Paul Bennett reflects on some of the key issues law firm leaders have been dealing with in 2022, and what is to come as we start looking to the year ahead
FeatureState of play
David Baskerville takes a look at the state of play in the practice management software market
FeatureTaking the lead
The team at Serenity in Leadership sat down with their CEO, Thom Dennis, to find out what his time in the Marines taught him about becoming a great leader
FeaturePlay by the rules
With the SRA getting tougher on price transparency requirements, Deborah Witkiss, COO at Law Society partner Insight Legal, presents a rundown of what the rules mean, how to apply them in practice and where software can help with compliance
FeatureSign of the times
Dana Denis-Smith examines the changing expectations that lawyers have of the firms they work for, and details how you can adapt
FeatureUpwardly mobile
Simeon Hance speaks to Trevor Sterling, who recently became the first Black senior partner at a top-100 firm, about his journey into the law and what firms can do to tackle challenges around diversity
FeatureBuilding a new model
Alex Heshmaty looks at the current state of ABS, examining their evolution and considering their potential future in the market
FeaturePerformance indicators
Peter Scott considers law firm performance measures in light of the SRA’s recent thematic review on workplace culture
- Feature
Follow the leader
Diana Bentley examines how firms can effectively approach succession planning, and develop a suitable pipeline of potential future leaders
FeatureA fine thing?
Robert Forman outlines the SRA’s recently increased fining powers, and the extension of the fines it can issue to regulated solicitors
FeatureIt’s not all about PII
Jenny Screech from Howden updates us on the current position for PII and highlights the growing importance of additional policies
VideosWebinar: Recruitment, retention and employer branding
Watch this inclusive webinar to learn how to improve your branding strategy
FeatureFlexible working: making it work for law firms
Sharon Glynn reflects on how the pandemic has changed workplace culture.
VideosWebinar: Employee ownership trusts
Hear leading experts give practical advice on how you could rethink your business structure.
FeatureWriting job descriptions to attract the right legal talent
Andre Thomas outlines his tips for writing effective job descriptions, to attract the right legal talent to your firm
FeatureProfessional indemnity insurance: claims trends to be aware of
Ryan Senior, senior vice president at Paragon, examines trends firm leaders should be aware of in the professional indemnity insurance market in 2022
NewsQuarterly pulse survey report: Q2 (April to June 2022)
For the last 20 years, we’ve carried out an annual Financial Benchmarking Survey. It’s the leading survey for medium sized and smaller firms (SMEs) in England and Wales, providing participants with a bespoke report showing how their firm compares to similar firms.
OpinionMoving goalposts
Paul Bennett reflects on insight gained from the Law Management Annual Conference, and ponders the growing pressure on firms to be socially conscious
FeatureA collaborative affair
Kirsten Buck examines whether traditional approaches to management are on their way out, and how collaborative alternatives could work for firms
FeatureFeedback loop
Amanda Croxon explains why you need to embrace online reviews as a way of enhancing your reputation, how you should handle responding to negative feedback, and what to do with fake reviews
FeatureUnder the microscope
Victoria Moffatt investigates how current affairs have brought law firms under scrutiny, and what firms can do to manage reputation when they have ‘unpopular’ clients
FeatureHear me out
Eleanor Shaw reflects on how the legal sector can be more accessible for deaf and disabled job applicants
FeatureTaking the lead
Thom Dennis explores what it means to be a great business leader in an increasingly uncertain world
FeatureLay of the land
Oktra share some examples of how firms are maximising their office space for hybrid and flexible working
FeatureReality check
Andre Thomas examines how firms can address recruitment challenges during ‘the great resignation’
FeatureKey to success
David Hunter discusses how Bates Wells has incorporated environmental, social and governance principles into how it’s doing business
FeatureBlazing the trail
Dan Gilbert speaks to Gary Gallen, founder and CEO of Rradar, about his career as a litigator and his journey to founding a highly successful legal business
FeatureA matter of time
Mila Trezza gives her tips for managing your time effectively when you have competing priorities and a heavy workload
FeatureGo with the flow
Barry Wilkinson gives his tips on how firms can effectively manage their cashflow
FeatureSign of the times
Dana Denis-Smith advises on how law firms can rise to meet the new challenges presented by client expectations regarding diversity and the environment
FeatureOur survey says
Andy Harris shares some of the key findings from the 2022 Law Management Section Financial Benchmarking Survey, and gives his thoughts on challenges for firms to focus on, this year and beyond
FeatureWinds of change
Rebecca Atkinson outlines some recent regulatory changes that firm leaders should be getting to grips with in 2022
VideosWebinar: Reporting beneficial owners – how to comply with the Overseas Entity Beneficial Ownership Register (OEBO) and Trust Registration Service (TRS)
Watch our webinar to learn how to be compliant with the Economic Crime (Transparency and Enforcement) Act 2022.
FeatureAttract talent by marketing your firm and identifying your brand
Michelle Howard explores how your firm’s brand is key to attracting the best talent in a highly competitive recruitment market
FeatureBecoming a successful, modern law firm
Chris Pucci, CEO at Osprey Approach, gives his tips on the fundamental business practices modern law firms must adopt to succeed
FeatureUtilising tech to drive efficiency
Deborah Witkiss, chief operating officer at Insight Legal, explains how inefficient tech and a lack of integration between systems is holding firms back
FeatureCoping with a difficult professional indemnity insurance renewal
Ryan Senior, senior vice president at Paragon, gives his advice on how to manage your professional indemnity insurance renewal when your firm is high risk
NewsQuarterly pulse survey report: Q1 (January to March 2022)
For the last 20 years, we’ve carried out an annual Financial Benchmarking Survey. It’s the leading survey for medium sized and smaller firms (SMEs) in England and Wales, providing participants with a bespoke report showing how their firm compares to similar firms.
OpinionThe road ahead
Paul Bennett, chair of the Law Management Committee, considers the challenges firms face this year, such as the pandemic’s financial implications and using technology to achieve business transformation
FeatureMaster plan
Claire Burden and Katie Illman explain how mid-size law firm leaders can effectively manage their workforce and remuneration strategies post-coronavirus
FeatureClosing the gap
Bola Gibson and Victoria Parry examine the benefits of pay gap reporting, and how to get the most out of the exercise to make a real difference in your firm
FeatureMaking it personal
Frank Maher examines the growing trend of personal guarantees in the professional indemnity insurance market, and what this means for firms
FeatureDiamond in the rough
Dr Zara Whysall explores how firm leaders can identify leadership potential and use it to improve succession planning
FeatureAll inclusive
Karen Jackson outlines the considerations firms should be making, and some best practice tips, when it comes to disability inclusion in the workplace
FeatureTime to reset
Rupert Scrase explains what small and mid-size law firms must consider when restructuring staff or making redundancies
FeatureThinking differently
Arwen Makin talks through the importance, and impact, of adjustments and inclusion for neurodiverse colleagues in the workplace
FeatureWhat clients want
Mila Trezza outlines the importance of taking the time to understand client needs and perspective when giving legal advice
FeatureChanging the game
Dan Gilbert sits down with Salome Coker and explores why she identifies herself as ‘the creative lawyer’, discovering how she balances her work as an artist with the demands of her legal career
FeatureArt of the possible
Nicola Jones explores how innovation and digital transformation will be key for firms, and how the pandemic has shaped how they should be approached to remain competitive
FeatureStop, imposter!
Anita Gohil-Thorp explains how to recognise the signs of imposter syndrome, and how individuals and organisations alike can tackle it
FeatureTo pastures new
Kate Arnott explains the key considerations for new law firm partners when it comes to the financial implications of partnership
FeatureAlternative energy
Alex Heshmaty examines the growth of alternative legal service providers, and considers what this means for the traditional law firm
VideosWebinar: Financial Benchmarking Survey 2022 results
Watch our webinar where Andy Harris, author of the Financial Benchmarking Survey Report, presents its findings
NewsQuarterly pulse survey report: Q4 (October to December 2021)
For the last 20 years, we’ve undertaken an annual Financial Benchmarking Survey.
VideosWebinar: the decline of the high street and how to succeed in a new era of business
Watch our webinar to find out how to best navigate a rapidly changing business landscape
VideosWebinar: How to succeed in a new era of business by investing in your staff
Watch our webinar to learn how to develop your team during challenging times.
NewsQuarterly pulse survey report: Q3 (July to September 2021)
For the last 20 years, we’ve undertaken an annual Financial Benchmarking Survey.
OpinionTools of the trade
Paul Bennett, chair of the Law Management Committee, considers the challenges firms face this year, such as the pandemic’s financial implications and using technology to achieve business transformation
FeatureRashmi decisions
Duncan Wood speaks to lawyer, mediator and entrepreneur Rashmi Dubé about her long and varied career running businesses, advising boards, writing her own newspaper column, and why the business world need to become future thinkers
FeatureIn the line of duty
Alison Downie details new legal duties for employers when it comes to stopping sexual harassment in the workplace
FeatureSmooth operator
Joanna Kingston-Davies and Mairi Probin explain how firm leaders can ensure easy integration of teams and cultures, post-merger or acquisition
FeatureKeeping up appearances
Victoria Moffatt examines the links between compliance and brand, outlining how firms can mitigate reputational issues with a positive compliance culture
FeatureStick to the status quo?
Adeola Adesola examines whether the traditional law firm model can still attract the younger generation
FeatureA hard market
Jenny Screech discusses the October 2021 renewal of solicitors’ PII, and what to expect for 2022
- Feature
Knowledge is power
Diana Bentley explores the power of artificial intelligence and examines how firms are using AI technology to their advantage
FeatureKey to change
Michelle Howard details how firm leaders can foster an environment of innovation and encourage agility to guide their employees through business transformation
FeatureSting in the tail
Peter Scott examines the financial issues facing firms in the long tall of the pandemic
FeatureAll in the mind
Elizabeth Rimmer outlines the key finding of LawCare’s Life in the Law report and explains what firm leaders can do to foster mentally healthy workplaces
FeatureIdentity politics
Many will be familiar with when to obtain identification and verification for new clients, but if the relationship becomes a long-standing one, how often should you be monitoring this? Kate Burt explains
FeatureIn the know
Paul Bennett outlines what firm leaders should be aware of when it comes to SRA expectations of staff conduct, both in and out of the workplace
Sponsored byCase study
Andre Thomas gives his tips for how firms can tackle issues with recruitment of new talent
FeatureMaking a positive impression: best practice lessons
Bernadette Bennett, head of legal sector at Moneypenny, gives her top tips for firms on the power of a good first impression