Amanda Croxon
Amanda Croxon is a senior risk and compliance solicitor at Howard Kennedy LLP
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Feedback loop
Amanda Croxon explains why you need to embrace online reviews as a way of enhancing your reputation, how you should handle responding to negative feedback, and what to do with fake reviews
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Client care - back to basics
Amanda Croxon, senior risk and compliance solicitor at Howard Kennedy, takes a whistle-stop tour of your client care obligations.