Rethinking commerciality
The gap between lawyer and client perception of a matter is wider than you think. Ben Kent and Ayush Verma examine how changing your firm’s approach to commerciality can help
On thin ice
Failing to properly return client monies is in breach of the SRA Accounts Rules and can lead to regulatory action. Andrew Blatt explains the potential issues associated with residual balances – and what firms can do to clear them
Cyber insurance and the legal profession
As cyber fraud becomes increasingly prevalent, it’s vital that all firms take the necessary steps to protect themselves. Ryan Senior, senior vice-president at Paragon International Insurance Brokers, explains what action you should take
It’s not all about PII
Jenny Screech from Howden updates us on the current position for PII and highlights the growing importance of additional policies
Made to measure
Andrew Hogan considers the impact artificial intelligence is having on law firm costs – and how we measure value
Robot wars
Artificial intelligence is dismantling traditional web traffic strategies. For law firms, this means rethinking their search engine optimisation and content marketing strategy