Recent Risk and Complaints Management
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Cyber insurance and the legal profession
As cyber fraud becomes increasingly prevalent, it’s vital that all firms take the necessary steps to protect themselves. Piers Winton, director at Paragon International Insurance Brokers, explains what action you should take
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It’s not all about PII
Jenny Screech from Howden updates us on the current position for PII and highlights the growing importance of additional policies
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A hard market
Jenny Screech discusses the October 2021 renewal of solicitors’ PII, and what to expect for 2022
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Jab in the dark
Lucy Astbury examines the complexities surrounding whether firms can mandate that employees have the COVID-19 vaccine before returning to the office
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The right blend
Pearl Moses examines how to update your policies to fit flexible and hybrid working, as staff return to the office post-pandemic
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Hard times
Jenny Screech offers some practical tips to help ensure your PII renewal process is as smooth as possible this year
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Start preparing for your PII renewal now
Michael Munns, vice president at Paragon International Insurance Brokers, offers his tips on how to successfully plan ahead for your professional indemnity insurance renewal
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Post-renewal analysis: April 2021
Ryan Senior, senior vice president at Paragon International Insurance Brokers, offers his analysis of the professional indemnity insurance (PII) market, and gives his top tips for your firm.
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Questions of risk: professional indemnity insurance
Martin MacHale explains the benefits of taking the time to complete a risk management questionnaire (RMQ) for your firm, before renewing your professional indemnity insurance (PII).
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Premium matters – managing your renewal in a tough market
With the October deadline drawing near, Martin MacHale offers tips for those completing last-minute professional indemnity insurance (PII) renewals in a challenging year.
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Hard facts
Martin MacHale explains how you should present your firm in a hardening professional indemnity insurance market, and the potential impact of lockdown and remote working
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Professional indemnity insurance renewal – the top four questions answered
Martin MacHale answers four of law firms’ most commonly-asked questions about their professional indemnity insurance renewal
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News
What you need to know about AMLD5
The EU’s 5th Money Laundering Directive (AMLD5) came into force on 10 January 2020. The Legal Sector Affinity Group (LSAG), which includes the Law Society and all the legal sector supervisors named in the anti-money laundering regulations, has published a summary of changes brought in by AMLD5
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On the same side
In the first of a two-part series on complaints, Rebecca Atkinson looks at some of the reasons why clients complain, and how to avoid complaints by focusing on providing ‘good’ service in key areas
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SRA drops plans to lower PII
News that the Solicitors Regulation Authority (SRA) is to drop proposals to lower the levels of professional indemnity insurance (PII) has been welcomed by the Law Society.
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At a premium: insurance renewal trends for 2019 to 2020
The professional indemnity insurance market is changing. Martin MacHale summarises what law firms can expect in the year ahead, including a new focus on cybersecurity measures.
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The big three
What lessons can law firms learn from three of 2019’s top cybersecurity attacks? John Clarke considers
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How to approach insurance renewal – a guide for practice managers
As the October deadline for professional indemnity insurance renewal approaches, Martin MacHale offers a guide on how to make sure your firm is properly supported in case of potential claims – and why you should not leave renewal to the last minute.
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Retaining young talent in law firms – part one
Attracting and retaining the right talent is one of the most business-critical issues affecting law firms. In the first of a two-part series, Rachel Brushfield looks at how firms need to rethink their practices in order to successfully attract and retain young talent in fast-changing times.