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Multiple fronts
Abby Winkworth considers the challenges law firms are facing as we enter the new year, and reflects on the practical insights included in this edition of the magazine
Features
Under the spotlight
The Legal Ombudsman outlines its approach to providing compensation for the emotional effects caused by a failing in service
Mind the gap
Meridian West recently published research on what role junior lawyers have to play in law firms’ service delivery. Ben Kent explores the findings
A private affair
Private equity may be reshaping the legal landscape, but its rise prompts an equally important question for Andrew Allen: what does the future look like for firms that don’t choose this path?
To be continued
Melissa Hardee explores how firms approach continuing competence, and why understanding and evidencing this is more important than ever
Going global
How do law firms – especially those that don’t have international offices – handle cross-border work, and what networks are available to them? Diana Bentley investigates
Embracing Gen Z
Bob Spence explains how embracing the next generation of lawyers will help future-proof your firm
Growth experience
Abby Winkworth and Jonathan Winchester discuss how client expectations of law firms are shifting – and what the latest research reveals about where firms are falling short
Beyond the rulebook
Take your staff engagement to the next level by fostering people’s intrinsic motivation. Michelle Howard explains how
Misconduct matters
As the Solicitors Regulation Authority remains focused on issues of sexual misconduct, Susanna Heley outlines how firms can ensure they are navigating this tricky area correctly
Silent witness
David Gilmore discusses his firm’s experience of using AI notetakers
Path to partnership
What makes the perfect partner? Mila Trezza identifies five key focus areas to help solicitors navigate the shift from associate to leader with ease
On the money
James Brown explains how to drive revenue in your firm, while Nicky Lloyd proposes five effective cost management strategies