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Great AI expectations
Abby Winkworth considers the ways in which the legal landscape is evolving, and reflects on the practical insights included in this edition of the magazine
Features
Less is more: knowing when to turn down work as a small firm
Sarah Dwight explains why saying no to more work can sometimes be a business-savvy move for smaller firms
Back to the future: new SRA requirements for firms holding client money
Susanna Heley outlines the latest requirements for submitting accountants’ reports for firms holding client money
Show what you know: how law firms can use LinkedIn to market their services
How active are your lawyers on LinkedIn? Helen Burness explains why your best people shouldn’t be on mute
Separation anxiety: breaking down the SRA proposal to separate compliance roles
Jenny Bendrey examines the Solicitors Regulation Authority proposals to separate compliance and management roles in law firms
A reasonable adjustment? How law firms can manage disability in the workplace
Karen Jackson outlines best practice for managing employees with disabilities
Intelligence operation: top tips for effective exit interviews
Kellie Barton-White explains how law firms can get the most out of exit interviews
Culture shock: the role of workplace culture in managing regulatory risk
A firm can have immaculate policies, mandatory training and carefully drafted values and still have a serious culture problem. Charlotte Yallop shares her insights as an employment lawyer
Competence checks: proposed changes to the SRA's continuing competence requirements
Melissa Hardee provides an update on the SRA’s continuing competence requirements
Balancing act: can law firms make people and legal technology work in tandem?
Emma Egerton-Jones and Harry Clark discuss how law firms can find the right balance between people and technology
Merger in the first: due diligence considerations in mergers and acquisitions
Kate Arnott assesses the process of merging with or acquiring a firm, and highlights the key issues to consider
Pressure shift: how artificial intelligence is changing client expectations of legal services
Bob Spence discusses why legal expertise is now being questioned before clients have even met with a lawyer
Driving satisfaction: how law firms are measuring client satisfaction
How can firms measure client satisfaction effectively? Diana Bentley investigates