Hélène Russell
Hélène Russell is managing director of The Knowledge Business (www.theknowledgebusiness.co.uk), which specialises in helping law firms to understand and improve their knowledge systems through training and consultancy. She is author of the Knowledge Management Handbook (Law Society Publishing, 2012)
FeatureChecks and balances
You may think checklists are only for the newly qualified. But, as Hélène Russell explains, they can reduce human error, free you up to focus on complex legal work and save your firm time and money
FeatureIn the know
Hélène Russell presents a beginner’s guide to knowledge management in law firms – what it is, how it can benefit your business, and how to get it right for your firm