All Leadership and Management articles – Page 23
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FeatureThe eye of the beholder
You may think you can change your brand by changing your logo, but brand is far more about how clients and staff – both current and potential – perceive you. Ben Trott looks at how to understand and influence your firm’s brand
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NewsCOVID-19 legal relief initiative
In response to the coronavirus (COVID-19) situation, Law Society partner Clio has launched a $1million USD legal relief initiative.
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NewsIR35 changes delayed to 2021
Following a review of its plans in January 2020, HM Revenue and Customs (HMRC) has confirmed that changes to off-payroll working rules known as IR35 in the private sector will go ahead.
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NewsClosure of the Solicitors’ Indemnity Fund
The Solicitors’ Indemnity Fund will close on 30 September 2020. This may leave former principles of law firms liable for future claims. Make sure you’re prepared.
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NewsIR35 change: rules to apply only to services provided after 6 April
HM Revenue & Customs has announced an amendment to its changes to IR35, the off-payroll working rules: instead of applying to all payments made after 6 April 2020, the changes will only apply to payments made for services delivered after 6 April 2020
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NewsLaw Society responds to independent review of legal services regulation
We have responded to Stephen Mayson’s interim report, expressing our concerns that the proposals would lead to a less coherent alternative to the existing regime
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NewsWhat you need to know about AMLD5
The EU’s 5th Money Laundering Directive (AMLD5) came into force on 10 January 2020. The Legal Sector Affinity Group (LSAG), which includes the Law Society and all the legal sector supervisors named in the anti-money laundering regulations, has published a summary of changes brought in by AMLD5
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NewsGovernment reviewing IR35 changes
In April, changes are due to come into force relating to the payment of contractors and other off-payroll workers. On 7 January 2020, the government announced that it will be reviewing the process for the implementation of the changes
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FeatureTest subject
Law firms have so much management information at their fingertips, but many focus on just a couple of financial metrics. John Humpherson and Barry Wilkinson look at how to use management information to improve your business processes
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FeatureOn the same side
In the first of a two-part series on complaints, Rebecca Atkinson looks at some of the reasons why clients complain, and how to avoid complaints by focusing on providing ‘good’ service in key areas
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FeatureSearch and rescue
Ben Trott provides a beginner’s guide to search engine optimisation – what it is, how it can help you win new clients, and the pitfalls to watch out for
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FeatureSparring partner
Zulon Begum, Nicholas Hawkins and Rob Hind look at some of the common issues around dealing with allegations of partner misconduct in law firms
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FeatureThe long view
Are you contemplating appointing apprentices for the first time, or broadening your use of apprentices? What can you learn from firms already on the journey? Diana Bentley reports
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FeatureSeeing the light
Identifying talent and potential in current and prospective staff is key to ensuring your firm is fit for the future, says Dr Amanda Potter. But how can you design a process that really works for your firm?
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FeatureHuman interest
The new SRA Standards and Regulations have made significant changes relating to referral arrangements, and clarified the regulator’s core view: that all referral arrangements must be in the client’s best interest. Paul Bennett explains
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FeatureCome together
Martin Griffiths and Sally Calverley provide an introduction to collaboration in law firms, from the hurdles to the benefits
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FeatureWorthy cause
In the second of his series on self-worth, John Niland looks at how law firm partners and managers can develop self-worth in others, and the benefits this can bring to your business
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FeatureBright spark
David Farquharson co-founded Ignition Law to support start-up businesses. Lucy Trevelyan talks to him about starting up his own business, and how recruitment and culture have supported success