Practice management

Recent Features and Opinion


On reflection


Fiona du Feu discusses the benefits of reflective practice


Is client care now critical?


When client communication goes wrong, complaints will follow. Given that connection, what has been the effect on client communication (and therefore on complaints) of the pandemic and the cost of living crisis? Fiona du Feu reflects


Increasing inclusion


In this case study, Clifford Chance outlines how they adopted and applied a global inclusion strategy in the UK

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Soft sell


It’s not enough to know the law – as private client lawyers, interpersonal skills are crucial. Fiona du Feu looks at how to connect with clients who are having to make big decisions at a difficult time


Identity politics


Many will be familiar with when to obtain identification and verification for new clients, but if the relationship becomes a long-standing one, how often should you be monitoring this? Kate Burt explains


Workshop: Ethics

2021-09-21T00:00:00+01:00By , ,

Fiona Heald, Melinda Giles and Kate Mahon round up their workshop on ethics

Practice Management Collection

Private Client - Practice Management Collection

In 2018, we rounded up some of our most popular articles on practice management in private client practice, in our first PS Collection.

Read the Collection

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