Features
Back to the future
Susanna Heley outlines the latest requirements for submitting accountants’ reports for firms holding client money
Role restrictions
Changes to the SRA’s Authorisation of Firm Rules mean certain firms can no longer appoint individuals with significant executive decision-making powers as compliance officers. Jonathon Bray examines the effect of the reforms and outlines what firms should do next
Are you conflicted?
Tracey Calvert revisits the ongoing issue of managing conflicts of interest
A matter of complaint
With complaints on the rise, first-tier complaints handling is receiving renewed attention from the regulators. Carolyn Beal outlines the key issues
Brave new world
Alison Matthews provides an update on the ever-evolving anti-money laundering developments in the legal sector
Getting on board
Eloise Butterworth outlines how to get your fee-earners and staff on board with the importance of training
Place of greater safety
Pearl Moses explains why it’s important that lawyers understand the role of culture and psychological safety in their law firms
Return to enemy lines
In the second of two articles on how an opponent’s error can raise conflicting compliance obligations, Matthew Edwards looks at how regulated individuals can deal with them
Keeping a record
Work pressures can lead to over-recording of time. Nigel West considers three cases that demonstrate how the practice is detected and the consequences for solicitors and firms


















