On the same side
In the first of a two-part series on complaints, Rebecca Atkinson looks at some of the reasons why clients complain, and how to avoid complaints by focusing on providing ‘good’ service in key areas
The Friday blues
Sarah Dwight looks at the phenomenon of Friday afternoon fraud and what you can do to help reduce the risk of your firm or your client becoming a victim
Fault lines
Jamie Saunders looks at residential housing law in Wales and how it is diverging from England, particularly in two key areas – assured shorthold tenancies and no-fault evictions
Give us a break
Stephen Pritchett and Lesley Anderson QC look at some of the case law around break clauses in renewal leases, and provide a personal view on a recent county court judgment and the challenges it presents for landlords wishing to develop their properties
