Silver service

meeting-talking-client

Clients are rarely able to judge you on how well you know the law, but they can judge you on how well you look after them: your opening hours, how your reception looks, the clarity of your communications. Kerry Underwood offers his tips for top-quality client service

 

 

This is premium content

In order to access this content you must be a member of the Risk and Compliance Section and logged in.

If you have not registered before, register now to gain access to this content. You must use the email associated with your section membership.

Log in

Not a Risk and Compliance Section Member?

Join now

if you require assistance with joining this section, please email us at msadmin@lawsociety.org.uk or call us on 0207 320 5804