Content Hub: Articles

Written features, commentaries, case reports and updates from the industry’s leading practitioners

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  • helen-carr-612x407

    Feature

    Party of three

    2025-07-10T13:49:00+01:00

    Third-party managed accounts have become a hot topic recently. Helen Carr outlines what they are and why they are on the radar of the regulators

  • Headshot of Eloise Butterworth

    Feature

    Compliance bingo

    2025-07-09T14:53:00+01:00

    Eloise Butterworth’s recent post on LinkedIn sparked conversation among risk professionals. Here she outlines the top 10 phrases that compliance officers dread hearing

  • Illustration of two intersecting arrows on a blue background. The dark blue arrow runs from bottom left to top right, and the light blue arrow runs from bottom right to top left, forming a cross at their intersection

    Feature

    Borderless business

    2025-07-09T14:27:00+01:00

    With law firms and individuals increasingly engaging in international work, Matthew Edwards looks at regulatory requirements for cross-border activities

  • iain-miller-600x400

    Feature

    A question of ethics

    2025-07-09T14:05:00+01:00

    Iain Miller takes a deep dive into how ethics underpins the professional conduct of solicitors and its impact on the culture of law firms

  • Headshot of Rebecca Atkinson

    Feature

    Fostering ethics

    2025-07-09T14:03:00+01:00

    The subject of solicitors acting ethically is back under the spotlight of legal regulators. Rebecca Atkinson asks whether ethics can be taught

  • Graphic of a person sitting and using a mobile phone in front of a building labelled 'CLIENT', with a large bag of money beside them

    Feature

    Counting the cost

    2025-07-09T13:52:00+01:00

    Tim Kidd explores the Solicitors Regulation Authority’s recent consultation on its proposed changes to the handling of client money

  • Illustration of a washing machine with a 'CLEAN' message on its digital display. A green banknote is submerged in water inside the drum.

    Feature

    AML matters

    2025-07-09T13:16:00+01:00

    With fines becoming more common and higher in value, Colette Best outlines the recent anti-money laundering changes that should be on your radar

  • nigel-west-600x400

    Feature

    Word of warning

    2025-07-09T13:00:00+01:00

    Nigel West considers a judgment on the use of AI for legal research, which serves as a warning to all law firms to ensure they have procedures in place to control its usage

  • cyberstockphoto

    Feature

    Legal Aid Agency breach – one rule for us, another for you?

    2025-07-08T14:19:00+01:00Partner content

    The cyber attack on the Legal Aid Agency (LAA) was a massive data breach and caused huge operational disruption. Mitigo outline the lessons that can be learned from the consequences of underinvestment in cyber risk management

  • AI612x612

    Feature

    Compliance and the use of AI in law firms

    2025-05-20T15:10:00+01:00Partner content and

    Practical Law Practice Compliance & Management, with Natalie Cooksey and Karim Nassar of Travers Smith LLP

  • Robert-Blech-600x400

    Opinion

    A vested interest

    2025-04-14T09:33:00+01:00

    Robert Blech looks at the impact of rising interest rates for law firms

  • Paul Bennett headshot

    Feature

    What a sham

    2025-04-14T08:53:00+01:00

    Paul Bennett examines the threat posed by sham litigation within the legal sector, and outlines what lawyers can do to protect themselves and their firms

  • CoverNEW-600x400

    Feature

    In agreement?

    2025-04-14T08:27:00+01:00

    Jonathon Bray looks at the rise of regulatory settlement agreements and how they’re used – together with some of the concerns the profession has about them

  • pearl-moses-600x400

    Feature

    Fraud matters

    2025-04-11T13:38:00+01:00

    Pearl Moses outlines what the new requirement to prevent fraud means for solicitors and compliance professionals

  • Santions-600x400

    Feature

    A moving target

    2025-04-11T13:26:00+01:00

    Current global volatility means it’s more important than ever to understand how your firm is exposed to sanctions and how you can mitigate risk, writes Hugo Lodge

  • Andrew-Donovan-600x400

    Feature

    In-house in order

    2025-04-11T10:25:00+01:00

    In light of the scrutiny lawyers are under in the wake of the Post Office scandal, Andy Donovan considers some safeguards that lawyers can put in place to meet their professional obligations

  • Executive regulation 600x400

    Feature

    Executive regulation

    2025-04-11T10:06:00+01:00

    Matthew Edwards considers proposals for the Solicitors Regulation Authority to take over the regulation of legal executives

  • nigel-west-600x400

    Feature

    Are you serious?

    2025-04-11T10:01:00+01:00

    Following the recent ruling in the Dentons case, Nigel West asks if the SRA will start to prosecute firms as well as individuals

  • Spring showers

    Feature

    Spring renewal – key findings

    2025-03-31T10:58:00+01:00Partner content and

    Arjun Rohilla and Dan Blundell of Paragon provide an overview of what to expect when renewing professional indemnity insurance this year

  • Post-completion

    Feature

    The regulatory pitfalls in post-completion

    2025-03-11T14:51:00+00:00

    Priscilla Sinder outlines how post-completion processes in property transactions can help compliance officers meet their regulatory obligations and avoid costly mistakes

  • Ransomware

    Feature

    Ransomware – new government proposals

    2025-03-11T14:01:00+00:00Partner content

    The government has announced new regulations designed to limit the rise in ransomware attacks. Lindsay Hill, CEO of Law Society partner Mitigo provides an overview of the plans

  • Lone man standing on iceberg

    Feature

    Owning up to mistakes

    2025-01-22T00:00:00+00:00

    Paul Bennett, Jonathon Bray and Alexis Hearnden discuss the importance of owning up to mistakes

  • nigel-west-600x400

    Feature

    Proceed with caution

    2025-01-22T00:00:00+00:00

    Nigel West considers the implications of the Uyghur case for the UK’s framework for investigating money laundering and recovering the proceeds of crime

  • Julie-Norris-600x400

    Feature

    Raising the bar

    2025-01-22T00:00:00+00:00

    Julie Norris outlines the authorisation of barristers employed in law firms and considers some of the compliance pitfalls that can arise

  • money-graphic-600x400

    Feature

    On the money

    2025-01-22T00:00:00+00:00

    Sarah Charlton comments on what the current SRA consultation on consumer protection may mean for solicitors handling client money

  • alison-matthews-600x400

    Feature

    Procedural matters

    2025-01-22T00:00:00+00:00

    Many firms are still struggling to have the correct anti-money laundering policies, controls and procedures in place. Alison Matthews summarises the key requirements

  • careers

    Feature

    My compliance career

    2025-01-17T08:53:00+00:00

    Charlotte Murray is a senior risk lawyer at Freeths. She shares her journey into law and how she forged a career in risk and compliance

  • AML reporting

    Feature

    An element of suspicion?

    2024-11-22T11:51:00+00:00

    Understanding the anti-money laundering definition of ‘suspicion’ is not as straightforward as it may appear. Amy Bell looks at the detail

  • PEPs 2024

    Feature

    What the change in PEP regulations means for you

    2024-11-18T13:09:00+00:00Partner content

    Richard Simms, founding director of anti-money laundering online platform AMLCC, explores the recent change in the regulation of domestic politically exposed persons

  • SanctionsiStock-504134063

    Feature

    Challenges in sanctions compliance

    2024-10-30T11:36:00+00:00Partner content

    Katarina Pranjic of Lexis Nexis Risk Solutions looks at the challenges of managing sanctions risks, and provides some top tips for keeping on top of the changes

  • SLAPP-graphic-600x400

    Feature

    SLAPP down

    2024-10-15T09:20:00+01:00

    Rebecca Atkinson outlines what SLAPPs are and looks at why their use by firms is on the SRA’s radar

  • Paul Bennett headshot

    Feature

    Call of duty

    2024-10-15T09:11:00+01:00

    Paul Bennett discusses new obligations around preventing sexual harassment in the workplace

  • DuncanFinlayson-600x400

    Feature

    Beast of burden

    2024-10-14T12:15:00+01:00

    Is the regulatory burden for solicitors increasing or does it just seem that way? Duncan Finlyson considers recent developments

  • Investigation-600x400

    Feature

    Under investigation

    2024-10-14T10:56:00+01:00

    Susanna Heley outlines what to expect when the SRA decides to investigate or take disciplinary action

  • Andrew Donovan 600x400

    Feature

    Held to account

    2024-10-14T10:42:00+01:00

    Andy Donovan appeared on the BBC recently and was asked to explain to the viewing public how so much client money could go missing. He outlines his personal response here

  • jessica-clay-600x400

    Feature

    Act of intelligence

    2024-10-11T12:24:00+01:00

    There has been a lot of media coverage about the benefits and dangers of artificial intelligence, and the speed of its development. Jessica Clay and Lauren Chalker consider the challenges of regulation and whether it is keeping pace

  • Competence-graphic-600x400

    Feature

    A question of competence

    2024-10-11T12:14:00+01:00

    The SRA recently published its second annual assessment of continuing competence for 2024. Melissa Hardee considers the findings

  • Residual balances

    Feature

    Residual balances – a silent danger?

    2024-07-26T10:02:00+01:00

    Robert Blech considers residual balances and outlines the dangers of not addressing the issue in law firms

  • Flowing data stream

    Feature

    Invisible processing of data

    2024-07-11T11:21:00+01:00Partner content

    Tony Imossi of the Association of British Investigators (ABI) explores the practice of processing personal data without an individual’s knowledge, and outlines the risks it poses to solicitors

  • Piers Winton headshot

    Feature

    Period of renewal

    2024-07-11T00:00:00+01:00Partner content

    Piers Winton considers some of the current risk trends that fall outside of the usual professional indemnity insurance renewal factors

  • Challenging behaviour graphic (thumbnail)

    Feature

    Challenging behaviour

    2024-07-11T00:00:00+01:00

    Zoë Allen-Robinson looks at the regulator’s requirement for managers in law firms to challenge unfair behaviour

  • Frank Maher headshot

    Feature

    Rules of engagement

    2024-07-11T00:00:00+01:00

    Frank Maher looks at the regulatory obligations around limiting liability to clients in engagement letters

  • Fiona Anthony 600x400

    Feature

    For the record

    2024-07-11T00:00:00+01:00

    Continuing competence is essential to providing high-quality legal services and maintaining public trust in the profession. Fiona Anthony shares the steps you can take to ensure you are satisfying the SRA’s requirements

  • Ethical obligations graphic (thumbnail)

    Feature

    Value judgement

    2024-07-11T00:00:00+01:00

    Susanna Heley considers the increasingly broad range of ethical obligations applying to individuals and firms

  • Tracey Calvert headshot

    Feature

    Under scrutiny

    2024-07-11T00:00:00+01:00

    Tracey Calvert revisits the compliance obligations around undertakings

  • Lindsay Hill headshot

    Feature

    Serve and protect

    2024-07-11T00:00:00+01:00Partner content

    Following the recent cyber attacks at CTS, Law Society partner Mitigo asks how to protect your firm’s data when using a managed service provider

  • nigel-west-600x400

    Feature

    Paying the cost

    2024-07-11T00:00:00+01:00

    Nigel West looks at the question of whether the SRA should pay for a solicitor’s costs in unsuccessful disciplinary proceedings

  • Account check

    Feature

    On account

    2024-06-26T13:26:00+01:00

    Karen Edwards outlines the benefits and the risks of firms taking credit card payments for client accounts

  • DUIiStock-1852854485

    Feature

    Are DUIs a regulatory matter?

    2024-05-21T11:00:00+01:00

    In recent actions by the Solicitors Regulation Authority (SRA), drink-driving offences have become significantly more costly for solicitors, serving as a stark reminder of the regulator’s expected standards around personal conduct

  • HM TreasuryiStock-520415370

    Feature

    HM Treasury AML supervision report

    2024-05-16T10:33:00+01:00

    HM Treasury has published its 2022/23 report on anti-money laundering and counter-terrorist financing (AML/CFT) supervision. Rick Kent, anti-money laundering policy manager at the Law Society, looks at the key changes

  • iain-miller-600x400

    Feature

    New realities in risk

    2024-04-22T00:00:00+01:00

    In this abridged version of his keynote speech at the annual Risk and Compliance Conference on 21 March 2024, Iain Miller examines the changing regulatory landscape

  • Breach-600x400 for index

    Feature

    Into the breach

    2024-04-22T00:00:00+01:00

    Rebecca Atkinson considers the reporting obligations for regulated solicitors and outlines how to establish if a breach is serious enough to report to the Solicitors Regulation Authority

  • Andrew Donovan 600x400

    Feature

    In scope

    2024-04-22T00:00:00+01:00

    In light of recent fines by the Solicitors Regulation Authority, Andy Donovan looks at what firms should do to ensure website compliance with the requirements of the SRA Transparency Rules

  • SRA-600x400 (for index)

    Feature

    Domino effect

    2024-04-22T00:00:00+01:00

    Jayne Willetts and Bronwen Still consider the proposals for the Solicitors Regulation Authority to regulate legal executives

  • RISKY-600x400 (for index)

    Feature

    Risky business

    2024-04-22T00:00:00+01:00

    The number of anti-money laundering audits conducted by the Solicitors Regulation Authority are increasing, with larger fines imposed for breaches. Alison Matthews outlines how having a robust firm-wide risk assessment can mitigate your risk

  • Harriet Holmes-600x400

    Feature

    Sourcing it

    2024-04-22T00:00:00+01:00Sponsored content

    The Solicitors Regulation Authority is looking more closely at anti-money laundering compliance in law firms. Harriet Holmes considers what you can do to prepare for a possible inspection

  • iStock-468153365 COLP

    Feature

    How to be an effective COLP

    2024-03-12T13:22:00+00:00

    As compliance frameworks become more complex, and regulators get new fining powers, the compliance officer for legal practice (COLP) is an increasingly pivotal role. Jonathon Bray offers his top tips on how to be effective in this position

  • Diversity-600x400

    Feature

    Diversity and inclusion – the benefits to your firm

    2024-02-15T16:10:00+00:00

    Pearl Moses reflects on her experience with diversity and inclusion in the legal sector and although she says the profession is changing, bias remains an issue

  • Options graphic (original)

    Feature

    Career ahead

    2024-01-24T00:00:00+00:00

    Careers in risk and compliance are changing. Rebecca Atkinson and Daniel Chatfield outline the key trends ahead

  • Anita clifford headshot

    Feature

    Penalty points

    2024-01-24T00:00:00+00:00

    Anita Clifford discusses the continuing changes to the UK sanctions regime including what to look for and the practicalities of reporting a breach

  • Anti-money laundering graphic (cropped)

    Feature

    Getting it right

    2024-01-24T00:00:00+00:00

    The regulator is cracking down on anti-money laundering infringements and the fines are getting larger. Amy Bell provides her top tips for making sure your firm is compliant

  • Paul Bennett

    Feature

    The powers that be

    2024-01-24T00:00:00+00:00

    Automatic fines and fixed penalties for non-compliance are about to become the norm. Paul Bennett outlines the regulator’s enforcement policy, and considers what it will mean in terms of risk management in the coming year

  • Evidence graphic (cropped)

    Feature

    Evidence base

    2024-01-24T00:00:00+00:00

    Demonstrating compliance, and evidencing it, is necessary in the current regulatory landscape. Peter Scott offers some practical ways to do it

  • Andrea Cohen 600 x 400

    Feature

    Economic crime update

    2024-01-24T00:00:00+00:00

    Andrea Cohen assesses how the Russian invasion of Ukraine has put the prevention and deterrence of economic crime top of the agenda among legal businesses

  • SDT-bright-sign

    Feature

    Disciplinary case update

    2023-12-18T09:54:00+00:00

    Nigel West considers two Solicitors Disciplinary Tribunal cases – one regarding a failure to act in the best interests of a client and another on fines for sexual harassment

  • cyber-security-stock-image

    Feature

    Can cyber risks impact on your PII premium?

    2023-12-06T00:00:00+00:00Partner content

    Lindsay Hill, Mitigo chief executive officer, answers some key questions about the impact of cyber risks on professional indemnity insurance

  • challenging-behaviour-stock-image

    Feature

    The challenge of challenging behaviour

    2023-10-18T00:00:00+01:00

    Rebecca Atkinson explores the SRA’s new fair treatment rule

  • melissa-hardee-600x400

    Feature

    Standard bearers

    2023-10-05T11:22:00+01:00

    The challenge for any profession is to ensure that its members not only meet the requisite standard to be admitted into the profession, but also that they maintain those standards. This is partly from self-interest – the pride of a profession of the standard which distinguishes it – but, for ...

  • Discipline-600x400

    Feature

    A fair hearing?

    2023-10-05T09:50:00+01:00

    Susanna Heley and Nigel West consider the SRA’s recent guidance on its approach to fines and decision-making in disciplinary cases, and outline some of the practical issues this raises

  • jessica-clay-600x400

    Feature

    AI risk landscape

    2023-10-05T09:27:00+01:00

    Jessica Clay looks at the regulatory landscape developing for the use of artificial intelligence in England and Wales and around the world

  • AML-600x400

    Feature

    Time’s up

    2023-10-05T08:45:00+01:00

    Julie Norris and Alfie Cranmer of Kingsley Napley LLP provide a timeline of recent developments in anti-money laundering and sanction procedures

  • Money-600x400

    Feature

    Banking on it

    2023-10-05T08:26:00+01:00

    Jonathon Bray considers why a solicitor’s client account cannot be used as a ‘banking facility’ – and how to stay safe

  • graphic of a businessman having a lightbulb removed and replaced from their head

    Feature

    Copyright and ESG: Ethical imperatives for compliance and responsibility

    2023-10-02T09:12:00+01:00Partner content

    Colin Hulme, head of intellectual property (IP) at Burness Paull, considers the impact of environmental, social, and corporate governance (ESG) programmes on the observance of copyright by corporates

  • Robert_Bond_600x400

    Feature

    AI – the data risks

    2023-09-27T00:00:00+01:00

    With artificial intelligence much in the news lately, Robert Bond considers the data protection risks it presents to law firms

  • iStock-862392952Sacntions

    Feature

    Sanctions – new prohibitions

    2023-09-27T00:00:00+01:00

    Julie Norris and Alfie Cranmer provide an update on changes to sanctions affecting those providing legal advisory services in the UK

  • Online reviews stars

    Feature

    Quality indicators – does your firm match up?

    2023-08-25T09:46:00+01:00

    Jayne Willetts and Bronwen Still consider the key findings of a recent pilot scheme run by the legal regulators on improving quality indicators in the legal sector

  • Consultancy graphic-600x400

    Feature

    Consultancy matters

    2023-08-07T09:39:00+01:00

    Lucy Trevelyan looks at the increasing popularity of the consultancy model of providing legal services

  • Regulation graphic-600x400

    Feature

    Regulating behaviour

    2023-08-07T08:40:00+01:00

    Jessica Clay and Lucinda Soon summarise how the SRA can regulate solicitors’ behaviour in and out of the workplace, and analyse in what circumstances they will choose to take action

  • Tracey Calvert

    Feature

    In-house risk

    2023-08-07T08:11:00+01:00

    Tracey Calvert revisits the regulatory obligations for in-house lawyers

  • Insurance graphic-600x400

    Feature

    Insurance matters

    2023-08-03T14:51:00+01:00Partner content

    The Building Safety Act 2022 has introduced new risks and the impact on the PI insurance market is still unknown. Piers Winton, director at Paragon International Insurance Brokers, looks at what’s in the Act and outlines the risks it poses for law firms

  • nigel-west-600x400

    Feature

    Open justice

    2023-08-03T14:26:00+01:00

    Nigel West considers the case of SRA v Bretherton regarding open justice

  • delaying tacticsiStock-1398845180

    Feature

    Delaying tactics and clients - the risks

    2023-08-02T10:07:00+01:00

    Jonathon Bray looks at some cases where inaction on client matters resulted in disciplinary action in the Solicitors Disciplinary Tribunal. He outlines how to avoid the risks.

  • Economic Crime Act 2022

    Feature

    Economic Crime Act – an update

    2023-07-05T15:54:00+01:00

    Laura Williamson provides some top tips on dealing with property transactions where overseas entities are involved

  • Lady Justice iStock-1173368882

    Feature

    Fair is fair: understanding the SRA ‘fair treatment’ rules

    2023-06-26T13:20:00+01:00

    The Solicitors Regulation Authority (SRA) has introduced a new set of “fair treatment” rules into its Codes of Conduct. Ed Livingstone and Joe Cannon of Fox Williams outline what the changes mean and discuss the key steps all law firms should consider in response to the changes

  • Building SafetyiStock-617878058

    Feature

    The Building Safety Act − the effect on PI insurance

    2023-06-05T10:32:00+01:00Partner content

    Piers Winton, Director at Paragon International Insurance Brokers, summarises the Building Safety Act and outlines the risks it poses for law firms

  • Sherr-600x400

    Feature

    A question of privilege

    2023-05-11T13:53:00+01:00

    Adam Sher considers the issue of privilege and its impact on SRA investigations

  • Fine-600x400

    Feature

    A fine time

    2023-05-11T13:40:00+01:00

     

  • Confidence-600x400

    Feature

    In confidence

    2023-05-11T13:26:00+01:00

    Bronwen Still provides an overview of the regulatory requirements around confidentiality, and outlines some of the more common, and difficult, situations facing firms

  • Wightman-600x400

    Feature

    A change in time

    2023-05-11T11:06:00+01:00

    Changes to the Legal Ombudsman Scheme Rules came into effect on 1 April 2023. Paul Wightman outlines what to expect

  • Julie-Norris-600x400

    Feature

    Developments in AML

    2023-05-11T09:16:00+01:00

    With the recent SRA announcement that law firms should expect an increase in AML burdens from the UK government, Julie Norris and Charlotte Judd consider some key updates

  • RCJ600170096

    Feature

    SLAPP down: the SRA’s evolving position

    2023-04-04T08:04:00+01:00

    Rina Patel considers the SRA’s evolving position on SLAPPS

  • iStock-937749836 time computer

    Feature

    Time’s up - workplace culture

    2023-02-23T15:10:00+00:00

    Jonathon Bray looks at proposals that law firms with toxic workplace cultures may face disciplinary action in the Solicitors Disciplinary Tribunal

  • LeO

    Feature

    Legal Ombudsman Scheme Rules – the changes

    2023-02-01T11:09:00+00:00

    New changes to the Legal Ombudsman (LeO) Scheme Rules – the most significant since the organisation opened – come into effect on 1 April 2023. Paul Wightman outlines what to expect

  • Risk-600x400

    Feature

    Risk outlook

    2023-01-31T14:26:00+00:00

    Michelle Garlick outlines what’s on the regulatory horizon and sets out what law firms and their employees can expect in the coming year

  • iain-miller-600x400

    Feature

    Clarity on enforcement?

    2023-01-31T14:26:00+00:00

    For the past five years sexual harassment has been a continuing theme in SRA enforcement work. Iain Miller, Jessica Clay and Lucinda Soon consider the most recent guidance

  • Support-600x400

    Feature

    Support systems

    2023-01-31T14:26:00+00:00

    Tracey Calvert and Paul Bennett consider the obligations of firms with regard to the conduct and behaviour of their support staff

  • Heather Anson 600x400

    Feature

    Cyber resolutions

    2023-01-31T14:25:00+00:00

    The use of technology to deliver legal services has increased over recent years and with that comes the need for better cybersecurity. Heather Anson outlines how a cyber resolution for the New Year can help

  • Jennifer-Harper-600x400

    Feature

    Economic crime scene

    2023-01-31T14:24:00+00:00

    Jennifer Harper provides an update on the Economic Crime and Corporate Transparency Bill, part of the government’s strategy to tackle economic crime and improve transparency over corporate entities

  • SRA-600x400

    Feature

    All clear

    2023-01-31T14:24:00+00:00

    In the face of upcoming website checks by the regulator, Andrew Donovan looks at what to do to ensure you are complying with the requirements of the SRA Transparency Rules

  • iStock-client care)

    Feature

    Improving the client experience

    2023-01-13T14:18:00+00:00Partner content

    Mike Connelly looks at why a positive client experience is a key part of the strategy of a successful law firm, and outlines some top tips on how firms can enhance the way they interact with clients.

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    In defence of email—10 top tips

    2022-12-07T09:37:00+00:00

    Mitigo highlights six things to consider in light of the SRA’s thematic review on cyber security

  • Pound sign iStock-1190992574

    Feature

    Audit trail–preparing for an AML visit

    2022-12-06T11:35:00+00:00

    Carly Fallon provides some top tips on how to prepare for an anti-money laundering audit by the SRA

  • Cyber Christmas iStock-1191801856

    Feature

    Making a list…be cyber safe this Christmas

    2022-12-06T08:50:00+00:00

    Heather Anson, director of Anson Evaluate and co-author of the new edition of the Cyber Security Toolkit, provides some seasonal tips on avoiding cyber breaches during the festive period