All Risk and Compliance articles – Page 8
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Feature
Complaints handling – 5 top tips
Anjali Mouelhi, regulatory policy adviser, provides some top tips on how good practice can prevent complaints from happening in the first place and from escalating and when they do.
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Opinion
Mental note
Following on from recent high-profile tribunal cases involving junior lawyers, Manda Banerji looks at the role of mental health in regulatory outcomes
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Feature
SQE – ready or not?
Melissa Hardee outlines what to expect with the introduction of the new Solicitors Qualifying Examination this autumn
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Feature
Doing business in the EU
The EU-UK Trade and Cooperation Agreement will greatly affect the way we do business with the EU. Jessica Clay and Ilda de Sousa look at the impact on solicitors
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Feature
Strength in diversity
As firms prepare to update workplace diversity data for the SRA, Bola Gibson considers the opportunities for firms to reap the benefits of creating a diverse and inclusive office culture
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Feature
Dare to compare?
The SRA is conducting a pilot scheme which aims to further improve the information available to the public when choosing a legal services provider. Pearl Moses poses some questions to Tracy Vegro on what firms might expect
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Feature
Working progress
As we return to a more flexible model of working, Amy Bell looks at how to manage complex work patterns and remain compliant
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Feature
Free and easy?
Paul Bennett and Bronwen Still consider freelance practice, the pros and cons for those contemplating it and the extent to which it has made its mark on the legal services market
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FAQ
Law Society Publishing discount
Members of the Risk and Compliance Section are entitled to 20% off all titles published by Law Society Publishing. Find out more and access your discount
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Videos
Webinar: SQE – managing risks and your obligations (OnDemand)
This webinar will discuss how you manage the transition and implementation of the SQE.
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Videos
Webinar: Risk management in the new hybrid workplace (OnDemand)
This webinar will help you to understand the change in risk profile within firms over the pandemic.
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Videos
Webinar: Professional indemnity insurance – surviving the hard market (OnDemand)
This free webinar will help you maximise the opportunites to find the PII cover you need.
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Feature
Money matters
Alison Matthews reflects on the key changes in anti-money laundering compliance since publication of the Legal Sector Affinity Group guidance.
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Feature
Ethical imperatives
Julie Norris and Jessica Clay consider SRA entity regulation and the imperative to create an ethical (ergo, compliant) legal workplace.
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Opinion
Crystal clear
Tracy Vegro makes the case that price transparency is in everyone’s best interests.
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Feature
Cause for complaint
One year on from the first pandemic lockdown, Steve Pearson considers some of the issues arising in client care and complaints-handling as we emerge from the third lockdown.
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Feature
All hands on tech
Olly Thornton-Berry looks at the use of new technologies in the fight against fraud and money laundering.
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Feature
All well and good
The pandemic has highlighted the importance of good mental health and resilience both in and out of the office. Bronwen Still and Lucinda Soon consider your obligations.
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Feature
Risk and Compliance Conference 2021
Janet Noble reports on the Risk and Compliance 2021 virual conference
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Feature
PII renewal – getting the best deal
Piers Winton considers the current landscape for PII renewal and gives some tips on getting the best deal for your firm.