Recent features – Page 10
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Changing the SRA Handbook: helping business to thrive
Paul Philip, SRA chief executive, explains recent changes to the SRA handbook.
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A tangled web
It has been said that there are two types of firms: those that know they have been attacked by cybercriminals, and those that don’t yet know. Francis Dingwall looks at how to prevent attacks, and how to mitigate them when they do happen.
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ABS case study: BT
BT’s legal team became an ABS in March 2013. Chief counsel Archana Makol, in conversation with Grania Langdon-Down, explains why they made the decision, and the new subsidiary’s strategy.
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Information security – constant vigilance is essential
The government’s 2015 Information Security Breaches Survey has just been published. One of its most striking findings is that the average cost of the worst single breach suffered by respondents has risen sharply. It now stands at £1.46m - £3.14m for large organisations (more than 250 employees) ...
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Changes to client care information and Legal Ombudsman time limit: an update on the EU alternative dispute resolution (ADR) Directive
The EU ADR Directive is a piece of European legislation designed to improve consumers’ access to good quality ADR schemes (including ombudsmen) when they purchase goods or services from a trader (including solicitors).