More Features and Opinion – Page 3
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Quality time
Peter Rodd looks at the plans for the Conveyancing Quality Scheme, the effect of coronavirus, and what scheme member firms should be focusing on now
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Intelligence gathering
Emotional intelligence can be a leader’s greatest asset, or if ignored, their greatest risk. Dr Amanda Potter looks at why EQ matters in the workplace, and how you can develop yours
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Star gazing
Michael Garson outlines some of the key features of the new regulatory environment, following the introduction of the new SRA Standards and Regulations
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The fine print
In November, real estate company Deutsche Wohnen SE was hit with a fine of €14.5m under the General Data Protection Regulation. Clare Harman Clark looks at the role of property solicitors in helping their clients abide by the regulation
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The Friday blues
Sarah Dwight looks at the phenomenon of Friday afternoon fraud and what you can do to help reduce the risk of your firm or your client becoming a victim
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On the same side
In the first of a two-part series on complaints, Rebecca Atkinson looks at some of the reasons why clients complain, and how to avoid complaints by focusing on providing ‘good’ service in key areas
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Welcome to our house
Diversity and inclusion is essential in any organisation, but even more so in real estate, where we work to create a better community and built environment for the next generation. Amanda Clack looks at how you can support diversity and inclusion in your business
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Connecting the dots
Grania Langdon-Down looks at the current state of proptech – where and how it’s being used, how law firms can use it, and what it might mean for the future of property practice
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Tighten up
Lean techniques can help you identify inefficiencies in your processes. Jo-Anne Wild presents a beginner’s guide to lean techniques and how to apply them in your own firm
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Insure of yourself
If you arrange title or other insurances in relation to a property transaction, new insurance distribution rules apply to you. Steven Petty explains the rules and your options for compliance
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Bright side
Under increasing pressure, it’s harder than ever to find time to get to know your clients. But if you make that investment, it can help you manage expectations and create a relationship which will benefit both you and the client. Sarah Dwight offers her top tips
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The green stuff
It is nearly a year since the minimum energy efficiency standard regime came into force. Sue Highmore reflects on its effect on residential clients – including the financial impact – and outlines changes coming into force on 1 April 2019
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Shifting sands
PII is in flux. The market is hardening, free post-run-off cover is ceasing, regulatory changes will introduce classes of solicitor with less or no cover, and proposed changes could reduce minimum cover. Steve Ray and Jenny Screech round up the changes, and the likely effects
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You should know better
Wayne Johnson explains how elements of the know-your-client process could be automated to reduce costs, increase productivity, free up human experts to apply their experience and judgement, and protect firms against money laundering
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Winning streak
Conveyancing firm AVRillo has received a host of industry awards and effusive praise on consumer review websites. Co-founder and partner Angelo Piccirillo explains the secrets of its success to Duncan Wood
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Setting off
How can conveyancing solicitors turn one-off property transactions into fruitful, long-term relationships for their firm? Rachel Brushfield provides a beginner’s guide to cross-referring between practice areas.
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Clawback in property transactions: what could go possibly wrong?
John de Waal QC offers a sneak peek into Hardwicke chambers’ new book on risk and negligence, by revealing tips on how to avoid risk in property transactions relating to overage.