All Leadership and Management articles – Page 11
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FeatureIdentity politics
Many will be familiar with when to obtain identification and verification for new clients, but if the relationship becomes a long-standing one, how often should you be monitoring this? Kate Burt explains
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FeatureA hard market
Jenny Screech discusses the October 2021 renewal of solicitors’ PII, and what to expect for 2022
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FeatureIn the line of duty
Alison Downie details new legal duties for employers when it comes to stopping sexual harassment in the workplace
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FeatureRashmi decisions
Duncan Wood speaks to lawyer, mediator and entrepreneur Rashmi Dubé about her long and varied career running businesses, advising boards, writing her own newspaper column, and why the business world need to become future thinkers
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FeatureKey to change
Michelle Howard details how firm leaders can foster an environment of innovation and encourage agility to guide their employees through business transformation
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Sponsored byCase study
Andre Thomas gives his tips for how firms can tackle issues with recruitment of new talent
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FeatureKeeping up appearances
Victoria Moffatt examines the links between compliance and brand, outlining how firms can mitigate reputational issues with a positive compliance culture
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FeatureAll in the mind
Elizabeth Rimmer outlines the key finding of LawCare’s Life in the Law report and explains what firm leaders can do to foster mentally healthy workplaces
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FeatureMaking a positive impression: best practice lessons
Bernadette Bennett, head of legal sector at Moneypenny, gives her top tips for firms on the power of a good first impression
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FeatureDoes success make you happy?
Kelly Fermont explains how having your own definition of success can aid your mental wellbeing at work
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FeaturePII: Understanding a hard market
Janine Parker, partner and head of UK professions at Paragon, reflects on the October PII renewal window, and details what firms should be thinking about in a hard market
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FeatureHow to create an inbound call management strategy
Bernadette Bennett, head of legal sector at Moneypenny, gives her top tips for firms on how to approach your call management strategy, and make a great first impression with clients
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FeatureIs anxiety ignored within law firm marketing?
Sue Bramall, managing director of Berners Marketing, looks at the impact anxiety has within law firm marketing, and what you can do to support both employees and clients
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FeatureThe softer side of law
Travelers Europe has partnered with LawCare to help law firms foster cultures that promote mental health and wellbeing. Sharon Glynn, senior development underwriter at Travelers Europe, share their tips on how to create mentally healthy workplaces
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FeatureTime to re-evaluate
Andre Thomas discusses the need for firms to re-evaluate their performance management processes, as our ways of working evolve post-pandemic
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FeatureLock it up
Alex Heshmaty discusses what firms should be doing to address cybersecurity threats and protect client data
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FeatureMind the gap
The need for gender diversity when it comes to senior positions in law firms has been long discussed, but what are the actual barriers to women being hired or promoted into these roles? The team at Search Consultancy investigates
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FeatureA game of two halves
Sarah West and Laura Carlisle recently began a job share, following their return from new parent leave. They share their experiences and practical tips for maintaining quality service for their clients
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FeatureFuture proof
Michelle Howard discusses how you can future proof your firm by building brand value for your clients
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FeatureGreat expectations
Bob Spence examines how client relationships have changed post-pandemic, and the key points to consider when thinking about client retention and relationship management