All Leadership and Management articles – Page 13
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FeatureGeneration game
Andre Thomas explains what firms should be doing to tackle the challenges that can arise when trying to attract, and retain, talent from multiple generations
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OpinionEmbracing equality
Paul Bennett looks to the future of the profession, in a post-pandemic world, and asks firm leaders to consider what part you can play in achieving equality and inclusion for all
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Feature
Keep the customer happy
In a time of increased competition and dynamic changes to the delivery of legal services, Diana Bentley explains how law firms must assess what clients want and how to deliver it
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FeatureIn conversation with: Lubna Shuja
Lucy Trevelyan speaks to Lubna Shuja who, in October 2022, begins her term as president of the Law Society of England and Wales, about her career so far and her ambitions for her presidency
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FeatureCulture club
Deqa Jama explores the cultural competence framework – what it is, how to become culturally competent and why it should be a vital part of your approach to client care
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FeatureThe right blend
Pearl Moses examines how to update your policies to fit flexible and hybrid working, as staff return to the office post-pandemic
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FeatureGap analysis
Raphael Mokades addresses the ‘ethnicity stay gap’ – what it is, why it exists, and what can your firm do to close it
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FeatureAll inclusive
Thom Dennis and Joanne Lockwood explain what law firms can do to support the inclusion of transgender and non-binary employees
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FeatureAn unfair disadvantage
Victoria Moffatt analyses how women have been disproportionately affected by COVID-19 and speaks to lawyers about their experiences working from home.
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FeatureStart preparing for your PII renewal now
Michael Munns, vice president at Paragon International Insurance Brokers, offers his tips on how to successfully plan ahead for your professional indemnity insurance renewal
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FeatureRisk aware legal innovation
Sharon Glynn, senior development underwriter at Travelers Europe, examines how law firms can successfully adopt technology and other innovations that change how legal work is conducted.
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FeatureSocial life
Victoria Moffatt looks at how lawyers can effectively use LinkedIn to engage with their clients, peers and colleagues
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FeaturePost-renewal analysis: April 2021
Ryan Senior, senior vice president at Paragon International Insurance Brokers, offers his analysis of the professional indemnity insurance (PII) market, and gives his top tips for your firm.
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FeatureSelling your story
Bob Spence explains ‘storytelling selling’, an engaging way to communicate with clients virtually
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FeaturePress play
Victoria Moffatt explains how law firm leaders can harness the power of media relations to market their firms and increase their reach
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FeaturePlatform for success
Lucy Trevelyan sits down with Rod Waldie, CEO of Gateley, and finds out how it has added a number of diverse services to its portfolio since it became an alternative business structure
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FeatureThe personal touch
James Dawes explains how you can strengthen your interview and onboarding processes whilst conducting them virtually
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FeatureUnder lock and key
Keeping your software up to date and securing your home router are some of Jo-Anne Wild’s tips for ensuring your data is safe while working from home