All Leadership and Management articles – Page 17
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FeatureGreat expectations
Bob Spence examines how client relationships have changed post-pandemic, and the key points to consider when thinking about client retention and relationship management
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FeatureFuture proof
Michelle Howard discusses how you can future proof your firm by building brand value for your clients
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FeatureA game of two halves
Sarah West and Laura Carlisle recently began a job share, following their return from new parent leave. They share their experiences and practical tips for maintaining quality service for their clients
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FeatureMind the gap
The need for gender diversity when it comes to senior positions in law firms has been long discussed, but what are the actual barriers to women being hired or promoted into these roles? The team at Search Consultancy investigates
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FeatureLock it up
Alex Heshmaty discusses what firms should be doing to address cybersecurity threats and protect client data
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FeatureTime to re-evaluate
Andre Thomas discusses the need for firms to re-evaluate their performance management processes, as our ways of working evolve post-pandemic
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FeatureHow law firms can better manage their data
Darren Gower, sales director at Access Legal, shares his tips on how law firms can better manage their data
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FeatureHow can your law firm improve efficiency and increase profitability?
Toby Sewell, divisional marketing manager at Access Legal, shares his tips on the key areas for continuous improvment to increase efficiency and profitability
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NewsSurvey: Women in leadership in law – compensation and benefits
Take part in an anonymous survey to help Thomson Reuters investigate market trends in the role of compensation and women in leadership.
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FeatureThinking differently
Jonathan Andrews discusses neurodiversity in the legal profession and draws on his personal experience to provide tips for firms on how to recruit, retain and manage those who think differently
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FeatureSustainability matters
Katie Elmer, head of consultancy at Carbon Footprint, discusses the importance of environmental and sustainablility policies for law firms.
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FeatureCOVID-19: Solicitors’ PI insurance
Piers Winton, senior vice president at Paragon, takes a look into the current state of the professional indemnity insurance (PII) market
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FeatureThe active virtual supervisor: Supervision and wellbeing for junior lawyers
Adeola Adesola discusses what law firm leaders can do to ensure trainees and junior lawyers are fully supported, and properly supervised, whilst working remotely
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FeatureWhat is productivity and how can it be measured?
Eugene Farrell, mental health lead at our partner AXA, explains how productivity can be measured within law firms, and subsequently how to improve it.
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FeatureAll inclusive
Thom Dennis and Joanne Lockwood explain what law firms can do to support the inclusion of transgender and non-binary employees
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FeatureGap analysis
Raphael Mokades addresses the ‘ethnicity stay gap’ – what it is, why it exists, and what can your firm do to close it
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FeatureThe right blend
Pearl Moses examines how to update your policies to fit flexible and hybrid working, as staff return to the office post-pandemic
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FeatureCulture club
Deqa Jama explores the cultural competence framework – what it is, how to become culturally competent and why it should be a vital part of your approach to client care
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FeatureIn conversation with: Lubna Shuja
Lucy Trevelyan speaks to Lubna Shuja who, in October 2022, begins her term as president of the Law Society of England and Wales, about her career so far and her ambitions for her presidency
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Keep the customer happy
In a time of increased competition and dynamic changes to the delivery of legal services, Diana Bentley explains how law firms must assess what clients want and how to deliver it