Inclusive Private Client Section webinars

Bereavement soft skills

2020-10-15T11:46:00

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Kate Mahon, Rebecca Mander and Chris Claxton-Shirley hosted this webinar to teach solicitors skills in dealing with bereaved clients.

This interactive webinar provides solicitors with the skills to help vulnerable clients, particularly those who have been bereaved.

The webinar covers:

  • how to talk to your clients when they are grieving (and things to avoid)
  • showing empathy, and what to do if your client cries
  • working with families after or before death
  • helping your clients feel valued and safe
  • how to process your own emotions.

Speakers:

  • Kate Mahon, solicitor / director, Davidson Mahon Solicitors

  • Rebecca Mander, GuruYou

  • Chris Claxton-Shirley, solicitor, Tees 

This event was recorded 15th October 2020

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