Features and Opinion – Page 4

  • Crossing the void image
    Feature

    Crossing the void

    2014-02-12T00:00:00Z

    Your law firm could reap rewards in everything from staff motivation to client 
satisfaction by implementing cross-selling initiatives. Sue Bramall outlines the five 
key building blocks to get started

  • Made for each other
    Feature

    Made for each other?

    2013-11-12T00:00:00Z

    Getting and keeping a corporate client is a lot like the dating game – you have to make your choice, get picked, and keep communicating and giving to keep the relationship going. Diana Bentley offers some tips for finding – and keeping – your perfect partner

  • Sue Bramall
    Feature

    Who you know

    2013-11-12T00:00:00Z

    Your client information is key to generating new business, but too few law firms harness this information effectively. Sue Bramall explains how to use client relationship management tools – from basic spreadsheets to bespoke solutions – to build your business

  • Insider Knowledge
    Feature

    Insider knowledge

    2013-11-12T00:00:00Z

    Competitive intelligence can help you to avoid surprises, think several moves ahead of your rivals and minimise uncertainty when making business decisions. Graeme Dixon explains how you can set up a competitive intelligence function in your firm

  • Tim Saunders
    Feature

    Pressed into service

    2013-08-13T00:00:00Z

    Local papers can be a valuable source of publicity for law firms, at little cost. So how can you maximise the chances of exposure for you, your team and your firm? Tim Saunders explains

  • Sue Bramall
    Feature

    Standing out

    2013-05-14T00:00:00Z

    Excellence in client service is a vital tool in the battle for business against new entrants to the legal profession with big marketing budgets. However, it can only be achieved with strong leadership and participation at every stage of the client experience, says Sue Bramall

  • Managing for Success February 2013 cover image
    Feature

    Managing for Success February 2013

    2013-02-08T19:07:00Z

    This edition features the Financial Benchmarking Survey, ABSs, retirement planning, regulatory change, a business health check, data protection, client care letters, PR, change management, risk management, fees for PI work, and pensions auto-enrolment  

  • Managing for Success November 2012 cover image
    Feature

    Managing for Success November 2012

    2012-11-12T19:15:00Z

    This edition features mergers, inclusive working culture, cross-selling, thought leadership, employing a business development manager, LLP conversion, outsourcing, an employment law update, and social media