October 2021

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Paul Bennett headshot

Back to the future

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Paul Bennett, chair of the Law Management Committee, looks to the year ahead, as firms begin to move away from short-term planning to focusing on the longer-term issues for their businesses

Features

Lucy Trevelyan

Embrace the change

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Lucy Trevelyan speaks to Alice Stephenson about why the only way to have a fulfilling career in law, and be herself, was to set up her own firm so she could do things her own way

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Time for a change

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Alex Holt details how law firms can drive efficiency and improve client experience by reimagining their finance processes

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A game of two halves

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Sarah West and Laura Carlisle recently began a job share, following their return from new parent leave. They share their experiences and practical tips for maintaining quality service for their clients

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Future proof

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Michelle Howard discusses how you can future proof your firm by building brand value for your clients

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A question of ethics

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Kelly Fermont examines how considering ethics alongside commercial objectives can help lawyers move beyond being trusted advisers, and to shape business decision-making

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Strength in diversity

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Bola Gibson considers the opportunities for firms to reap the benefits of creating a diverse and inclusive office culture

Bob Spence

Great expectations

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Bob Spence examines how client relationships have changed post-pandemic, and the key points to consider when thinking about client retention and relationship management

Sustainable business

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Diana Bentley explores the business case for firms when it comes to embedding sustainable practices and policies into the way they operate

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Lock it up

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Alex Heshmaty discusses what firms should be doing to address cybersecurity threats and protect client data

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Time to re-evaluate

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Andre Thomas discusses the need for firms to re-evaluate their performance management processes, as our ways of working evolve post-pandemic

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Mind the gap

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The need for gender diversity when it comes to senior positions in law firms has been long discussed, but what are the actual barriers to women being hired or promoted into these roles? The team at Search Consultancy investigates

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Jab in the dark

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Lucy Astbury examines the complexities surrounding whether firms can mandate that employees have the COVID-19 vaccine before returning to the office

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Keep connected

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Adeeba Hussain shares her top tips to help firms maintain engagement with their workforce, while transitioning to a hybrid working model

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