Comment
Ringing the changes
Robert Banner has been chair of the Law Management Section for four years. As he hands the baton over to a new chair, he reflects on the committee’s work and looks at what the first few months of 2018 hold
Features
Sliced and diced
Larry Cattle looks at the value of small insights gained from research with your potential and current clients, and how it can make a big difference to client attraction and retention
Follow my lead
As a law firm manager and leader, you need to ask yourself one key question: why should your team follow you? Mike Scott provides some top tips for earning the respect of your people and being an effective leader
Look after yourself
In the second of our series on stress in the legal profession, Elizabeth Rimmer looks at how you can identify the causes and symptoms of stress, and how to manage stress in your own working lives
Flying start
Are you looking for a way to improve your performance and outperform your competition in 2018? Nigel Haddon and Rob Lees explain how and why you should appoint a non-executive director for your firm.
Just the job
The GDPR is just four months away. Firms may already be prepared for major changes to how they handle client data, but do you know it also applies to data on your people? Andrew Kimble and Dan Fawcett provide a guide for managing partners and HR professionals
Judgement call
Professional judgement is an essential part of the practice of the law, but it is now even more essential, given the proposal to make it a regulatory requirement. Fiona Westwood looks at what it is, and how to develop and how to foster it in your firm
Ringing the changes
January is, of course, a traditional time to take stock of the year past and look to the year ahead. So what did 2017 mean for small firms, and what might the new year hold? Sally Azarmi considers
The highest bidder?
Pay-per-click advertising is now a key part of marketing for law firms, but should you also consider bidding on your competitors’ keywords? Susan Hallam looks at the benefits and risks
Excello adventure
Excello Law took home the inaugural Law Society’s Excellence in Law Management Excellence Award in 2017. Duncan Wood speaks to managing director George Bisnought and recruitment director Jo Losty about their win, and why their agile model is so successful
All systems go
Procuring and implementing a new case or practice management system is a huge project, and one that Ann Harrison knows well: her firm is just two months after go-live. Here, she provides some tips on how to get the process right in your own firm
Cracking the codes
The Solicitors Regulation Authority is set to introduce a new compliance regime, and the changes are the most significant since 2011. Paul Bennett outlines the proposals and their potential impact, to help you plan ahead