Recent Risk and Complaints Management – Page 3
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FeatureLine of defence
Cybercriminals often target what they see as the weakest point in a law firm’s security: its people. But, argues Robert Rutherford, your people can be your greatest strength if they are trained to recognise, block and report suspicious activity
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FeatureLive and learn
The continuing competence regime has now been compulsory for just over two months. Diana Bentley talks to the regulator, firms and industry experts about how the change is being implemented in practice
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FeatureThe 007 approach to cyber-attack
Law firms have now largely woken up to the dangers of cybercrime, but even firms that have done their utmost to secure their IT systems are vulnerable to a new threat, explains Stuart Poole-Robb
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FeatureMuch obliged
Outcomes-focused regulation was intended to offer firms greater flexibility, but many now cite compliance obligations as a significant burden. Leading commentators and practitioners talk to Lucy Trevelyan about trends in regulation, and offer their top tips for effective compliance.
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FeatureWhy 2015 was the tipping point for cybersecurity
Paul Gribbon explains why 2015 was a watershed year for cybersecurity
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FeatureTaking names
Identity theft – especially the creation by cybercriminals of bogus firms – is one the biggest risks facing law firms today. But there are some simple steps you can take to mitigate the risk. Rhonda Treacy-Hales explains
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FeatureTips for effective file management and minimising risk exposure
Mark Carver provides his top tips for managing client files and minimising risk exposure
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FeatureA tangled web
It has been said that there are two types of firms: those that know they have been attacked by cybercriminals, and those that don’t yet know. Francis Dingwall looks at how to prevent attacks, and how to mitigate them when they do happen
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FeatureUnder cover
After a year when much-heralded proposals to reform the professional indemnity insurance market flared briefly before being snuffed out, will 2015 see any significant changes in the renewal process? Grania Langdon-Down reports
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FeatureInsure enough
The decision by the Solicitors Regulation Authority to reduce the minimum compulsory cover for professional indemnity insurance has sent shockwaves through the profession. Frank Maher explains the change and what firms need to do
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FeatureTalking points
In the second of a series on the risks of using social media in law firms, Ray O’Connor looks at how to mitigate risk in order to reap the benefits of social media for your firm, your people and your clients
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FeatureBack to Basics: Exit strategies
Mergers, acquisitions and law firm closures are at unprecedented levels, given the strategic changes that have taken and continue to take place in the legal industry. So, what steps should you take if you’re considering winding up your law firm?
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FeatureCareless talk
Social media is now a key communications and marketing channel for most law firms, but not all of them anticipate or seek to mitigate the major risks it could pose to their business. Ray O’Connor explains
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FeatureUnder the microscope
For the busy manager of a law firm, few things cause more upset than the unwelcome news that the Forensic Investigation Unit is planning to visit. So what should you expect if it happens to you? Richard Lane explains
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FeatureWhen disaster strikes
The threats from natural or man-made disasters and cyber-hacking make IT disaster recovery planning a critical subject for modern law firms. Matt Rhodes looks at some options for protecting your systems and data
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FeatureThe best policy
Steve Ray looks at how to secure the best terms at the 2013 professional indemnity insurance renewal, and outlines the changes ahead, including the introduction of staggered renewal dates and the end of the assigned risks pool
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FeatureManaging for Success February 2013
This edition features the Financial Benchmarking Survey, ABSs, retirement planning, regulatory change, a business health check, data protection, client care letters, PR, change management, risk management, fees for PI work, and pensions auto-enrolment
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