Recent clients – Page 3
-
FeatureStanding strong
When you’re faced with a particularly challenging client, it can be daunting to think about either asking them to change their behaviour, or ceasing to act for them. But, says Gary Richards, sometimes this is exactly what you need to do
-
FeatureMade for each other?
Getting and keeping a corporate client is a lot like the dating game – you have to make your choice, get picked, and keep communicating and giving to keep the relationship going. Diana Bentley offers some tips for finding – and keeping – your perfect partner
-
FeatureWho you know
Your client information is key to generating new business, but too few law firms harness this information effectively. Sue Bramall explains how to use client relationship management tools – from basic spreadsheets to bespoke solutions – to build your business
-
FeatureGive it to me straight
Andrew Kwan explains how and why his law firm, Manchester-based Clear Law Solicitors, reworded its documents in plain English, and the benefits it has brought the firm and its clients
-
FeatureWar of independence
Ian Muirhead provides a personal perspective on the Solicitors Regulation Authority decision to allow referrals from non-independent financial advisers, and looks at how law firms can select advisers they can trust with their referred clients
-
FeatureStanding out
Excellence in client service is a vital tool in the battle for business against new entrants to the legal profession with big marketing budgets. However, it can only be achieved with strong leadership and participation at every stage of the client experience, says Sue Bramall
-
FeatureManaging for Success February 2013
This edition features the Financial Benchmarking Survey, ABSs, retirement planning, regulatory change, a business health check, data protection, client care letters, PR, change management, risk management, fees for PI work, and pensions auto-enrolment
- Previous Page
- Page1
- Page2
- Page3
- Next Page