October 2022



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Winds of change


In our final edition of the year, Paul Bennett reflects on some of the key issues law firm leaders have been dealing with in 2022, and what is to come as we start looking to the year ahead



Take care


The team at JMW Solicitors LLP discuss why client care is at the heart of their firm, and explain how their dedicated client care team ensure the best service for existing, and potential, clients


State of play


David Baskerville takes a look at the state of play in the practice management software market


Taking the lead


The team at Serenity in Leadership sat down with their CEO, Thom Dennis, to find out what his time in the Marines taught him about becoming a great leader


Play by the rules

Partner content

With the SRA getting tougher on price transparency requirements, Deborah Witkiss, COO at Law Society partner Insight Legal, presents a rundown of what the rules mean, how to apply them in practice and where software can help with compliance

Graphic of individuals connected by a dotted line

Sign of the times


Dana Denis-Smith examines the changing expectations that lawyers have of the firms they work for, and details how you can adapt

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Upwardly mobile


Simeon Hance speaks to Trevor Sterling, who recently became the first Black senior partner at a top-100 firm, about his journey into the law and what firms can do to tackle challenges around diversity


Building a new model


Alex Heshmaty looks at the current state of ABS, examining their evolution and considering their potential future in the market


Performance indicators


Peter Scott considers law firm performance measures in light of the SRA’s recent thematic review on workplace culture

Follow the leader


Diana Bentley examines how firms can effectively approach succession planning, and develop a suitable pipeline of potential future leaders

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A fine thing?


Robert Forman outlines the SRA’s recently increased fining powers, and the extension of the fines it can issue to regulated solicitors

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It’s not all about PII


Jenny Screech from Howden updates us on the current position for PII and highlights the growing importance of additional policies

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