All Leadership and Management articles – Page 40
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Feature
It all adds up
Despite the sombre headlines of financial woe we were faced with last year, 2013 saw the UK economy grow and the professional services sector perform strongly. Can they both be right? Barry Wilkinson looks at what exactly is going on
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Feature
Office politics
Now that legal business has woken up to the need for overarching operations managers in the guise of chief operating officer or operations director, the sector might be ready for even bigger change. Gary Jones explains
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Feature
Under the microscope
For the busy manager of a law firm, few things cause more upset than the unwelcome news that the Forensic Investigation Unit is planning to visit. So what should you expect if it happens to you? Richard Lane explains
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Feature
Private lives
Six months on from the major changes to family legal aid, many firms are still grappling with the move from legal aid to private clients. Helen Broughton explains some of the management and financial challenges, and how to deal with them
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Feature
Who you know
Your client information is key to generating new business, but too few law firms harness this information effectively. Sue Bramall explains how to use client relationship management tools – from basic spreadsheets to bespoke solutions – to build your business
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Feature
Knocked sideways
Making lateral hires may seem like a simple way to grow your business, but if you get it wrong – and most firms do – the consequences could be dire. Mark Brandon outlines the pitfalls, and how to avoid them in your firm.
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Feature
Insider knowledge
Competitive intelligence can help you to avoid surprises, think several moves ahead of your rivals and minimise uncertainty when making business decisions. Graeme Dixon explains how you can set up a competitive intelligence function in your firm
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Feature
Give it to me straight
Andrew Kwan explains how and why his law firm, Manchester-based Clear Law Solicitors, reworded its documents in plain English, and the benefits it has brought the firm and its clients
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Opinion
Falling into glory
Law Management Section chair and Wollen Michelmore managing partner, Chris Hart, looks at forthcoming Section winter events
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Feature
Made for each other?
Getting and keeping a corporate client is a lot like the dating game – you have to make your choice, get picked, and keep communicating and giving to keep the relationship going. Diana Bentley offers some tips for finding – and keeping – your perfect partner
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Feature
When disaster strikes
The threats from natural or man-made disasters and cyber-hacking make IT disaster recovery planning a critical subject for modern law firms. Matt Rhodes looks at some options for protecting your systems and data
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Feature
Golden Brown
Wosskow Brown managing partner, Ian Brown, on securing new banking facilities worth nearly £2m
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Feature
Building blocks
Becoming a partner no longer automatically equals a secure and prosperous career; ongoing work on your own skills is essential to long-term success. Ava Madon looks at three key aspects of personal development
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Feature
Back to front
Deborah Atkins explains how streamlining back office processes through new technology can free up time for HR staff to focus on attraction and retention, developing fee-earners’ skills and improving client satisfaction
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Feature
Pressed into service
Local papers can be a valuable source of publicity for law firms, at little cost. So how can you maximise the chances of exposure for you, your team and your firm? Tim Saunders explains
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Feature
Open season
Deregulation has changed the legal services market forever. Barry Wilkinson looks at the lessons to be learnt from other deregulated markets, and how law firms can apply those lessons to make sure they succeed
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Feature
War of independence
Ian Muirhead provides a personal perspective on the Solicitors Regulation Authority decision to allow referrals from non-independent financial advisers, and looks at how law firms can select advisers they can trust with their referred clients
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Feature
Growth spurt
In June, the Law Society’s Small Firms Division held its first conference, focused on practical strategies for growth. Tony Roe rounds up the sessions at the event and lessons to learn
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Opinion
Getting together
Law Management Section chair and Wollen Michelmore managing partner, Chris Hart, looks back at this year’s Annual Conference
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Feature
The front line
In today’s volatile environment, being able to cope with shifts in the market and adapting your firm to stay ahead will be key to success. Julie Harrison explains