Features
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How to build a thriving culture
Jodie Hill shares her top tips for creating a workplace where people can thrive
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When will legal tech investment pay off?
Law firms are spending more than ever on technology – but productivity remains low
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Dealing with sexual harassment in the workplace
Our Practice Advice Service answers some commonly asked questions by Compliance Officers for Legal Practice (COLPs)
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Library FAQ: Checking citations in the age of AI
Our library team look at increasingly common enquiries of whether or not a case citation is real in the age AI
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How to challenge behaviour
Authors of the recently updated Risk and Compliance Questions and Answers, Rebecca Atkinson and Tracey Calvert, answer a common question relating to challenging behaviour
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10 steps for managing client expectations
Parvien Akhtar shares her simple checklist for managing client expectations
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Dealing with third-party delays
The Legal Ombudsman outlines its approach to third-party delays
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Preserving law firm cultures in the age of hybrid working
The past few years have ushered in sweeping changes to the way we work – and with it, the way we approach law firm culture
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Protecting premises from terrorist attacks
The Terrorism (Protection of Premises) Act 2025 had royal assent in April 2025. Warren Gordon, Rosalind Morgan and Lukas Rootman look at how it will affect those responsible for relevant premises and events
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How to define your firm’s brand
In a crowded legal market, a strong brand will set your firm apart. Oliver Eardley, principal marketing consultant at digital marketing agency Add People, shares six key strategies to define your brand, build trust and attract clients
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“You have been banished!” Lessons learned from the Traitors
Can you tell if someone is lying? A team-building exercise inspired by the Traitors offers some interesting insights, writes James Brown
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Culture crafting: insights from the top 100 law firms
Lara Squires looks at what we can learn from the values of the top 100 law firms
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Starting a new law firm (Part 4): Applying to the SRA
In the final part of Armstrong Watson’s series on starting your own firm, Andy Poole explains how to apply to the SRA for authorisation
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Dominating Google search results: a blueprint for legal professionals
David Gilmore shares five tips for improving your firm’s search engine optimisation
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Starting a new law firm (Part 3): Tax
In the third part of Armstrong Watson’s series on starting up your own firm, Andy Poole discusses the major tax matters you will have to consider
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Clients and their costs: understanding the risks
As client expectations increase, managing the associated costs is more vital than ever
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Staffing law firms – is this due for an overhaul?
How can firms improve their retention rates while keeping costs low? Law Society partner Travelers looks at how to manage the risks
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Starting a new law firm (Part 2): Structure
Andy Poole looks at what business structure to adopt when setting up your own law firm
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Driving climate action in your firm
Nicky Sinker discusses the important role law firms play in driving climate action
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Starting a new law firm (Part 1): What do you need to consider?
In the first of a four-part series, Andy Poole outlines what your top considerations should be when starting a law firm