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Embracing equality
Paul Bennett looks to the future of the profession, in a post-pandemic world, and asks firm leaders to consider what part you can play in achieving equality and inclusion for all
Features
Culture club
Deqa Jama explores the cultural competence framework – what it is, how to become culturally competent and why it should be a vital part of your approach to client care
Keep the customer happy
In a time of increased competition and dynamic changes to the delivery of legal services, Diana Bentley explains how law firms must assess what clients want and how to deliver it
Untapped talent
Arwen Makin looks at how firms can make neurodivergent candidates feel valued at the recruitment stage and how to avoid stigma and negative stereotyping during their careers
Hard times
Jenny Screech offers some practical tips to help ensure your PII renewal process is as smooth as possible this year
Skin deep
Convincing clients or potential recruits that your firm has strong diversity credentials is more than just jazzing up your website. A commitment to diversity must be embedded within a firm’s culture, says Sue Bramall
Keep on moving
Whitney Joseph examines what law firm leaders can do to positively contribute towards social mobility in the legal profession
Safe space
Advita Patel discusses what law firm leaders can do to utilise their internal communication and employee engagement activities to help create inclusive workplaces
Generation game
Andre Thomas explains what firms should be doing to tackle the challenges that can arise when trying to attract, and retain, talent from multiple generations
All inclusive
Thom Dennis and Joanne Lockwood explain what law firms can do to support the inclusion of transgender and non-binary employees
The right blend
Pearl Moses examines how to update your policies to fit flexible and hybrid working, as staff return to the office post-pandemic
Gap analysis
Raphael Mokades addresses the ‘ethnicity stay gap’ – what it is, why it exists, and what can your firm do to close it