Law firms will have to publish details of their employees’ experience and the time work is likely to take – as well as their prices – when new transparency rules come into force in December.
The Solicitors Regulation Authority (SRA) has confirmed the scope of regulations designed to ensure clients have the information they need to make an informed choice of legal services provider.
The SRA believes the new requirements meet the demands of the Competition and Markets Authority, which saw consumer information as a weakness of the sector following its study of the market in 2016.
The areas of work requiring price transparency are already well known to solicitors: costs for residential conveyancing, probate, motoring offences, employment tribunals and immigration must all be published on firms’ websites.