All Feature articles – Page 88
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What the PA Knew: Dawn Dixon
Solicitor, author and committee member of the Women Lawyers Division, Dawn talks about her new book and the challenges she faced within the legal profession.
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Silver service
Clients are rarely able to judge you on how well you know the law, but they can judge you on how well you look after them: your opening hours, how your reception looks, the clarity of your communications. Kerry Underwood offers his tips for top-quality client service
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A beginner's guide to cross-border mediation
Cross-border mediation is a process where a mediator assists two or more parties to manage and resolve a multi-jurisdictional dispute within the EU. Vincent Adon, mediator and founder of London ADR, presents a beginner’s guide.
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Spread the word
Law firms are increasingly recognising the value of content marketing to showcase their expertise, but there is no point writing great content if it cannot be found by potential clients. Gavin Ward provides his 10 top tips for effective online content distribution
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Robot wars
The last few years have seen increased speculation about the impact of artificial intelligence on the legal sector and, in particular, on the timing of that impact. Tony Williams looks at the challenges and opportunities presented by the new technology
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Moving with the times
Lucy Trevelyan looks at recent trends in the use of office space in law firms and beyond – including agile working, shoring and activity-based working – and examines the drivers for change, plus the benefits and possible pitfalls
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Hero of our time
In an increasingly competitive market, legal businesses need to find a way to stand out from the crowd. One option, especially for high street and full-service firms, is to aim to become a ‘local hero’ business. Barry Wilkinson explains
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Helping handbook?
In June, the Solicitors Regulation Authority launched a consultation on proposed changes to the SRA Handbook. But are the changes the right ones? And how could they affect firms and their leaders? Paul Bennett, Melanie O’Brien, Matt Howgate and Sarah Charlton consider
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Ringing the changes
In conversation with Elizabeth Noone, Christina Blacklaws reflects on her new role as deputy vice president of the Law Society, and discusses effective leadership and pressing issues for the profession
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Big thinking
Big data isn’t about sheer volume of data – it’s about how to use the data available to make effective business-critical decisions. As Charles Christian explains, it can help you to understand your business better, recognise trends and improve performance
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Better together
Networking, both internally and externally, is often dreaded by legal professionals. But if you do it effectively, you and your firm will reap the rewards, says Anne Waldron
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All above board
The SRA Code of Conduct obliges law firms to ensure their fees are transparent to their clients. Firms must not be seen to generate secret profits. Jason Mitchell looks at how to maintain compliance
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You can do it
Coaching as a business tool continues to grow in popularity. Louise Palmer explains how it can be used effectively in managing lawyers, and provides a number of practical techniques to help you develop a successful coaching relationship
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Brexit and the positives of uncertainty
Rachel Brushfeld , career strategist and coach at Energise LLClub and EnergiseLegal shares her thoughts on the positives of uncertainty following the Leave outcome of the UK referendum.
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Self promotion part two – solutions and tips
This is part two of a two part article about women lawyers and self-promotion by Rachel Brushfield , Career strategist and coach.
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Self Promotion part one – insights
This is part one of a two part series about women lawyers and self-promotion by Rachel Brushfield, Career strategist and coach.
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From the Library: Free online legal information - case law resources
Questions about case law are frequently received by the Library enquiry service. We have an extensive hard copy collection, but there are also plenty of free online resources that can help you with case law research.
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Mediation: Preparing to mediate (part 3) - After the event
In the third and final part of a three-part series on effective mediation strategies, Amanda Bucklow looks at strategies for getting the best out of the day, whatever the outcome.
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Interview: Garden Court Chambers mediation team
Helen Curtis and Liz Davies, barrister mediators in the Garden Court Chambers mediation team, discuss the role of barristers in mediation - both barrister mediators and barristers who attend a mediation on behalf of a client.