First you will need to create a password by completing a short registration page on the communities website.
Once logged in using your email address and password, simply click on the ‘Join us’ link on the homepage for the Section of your choice.
Follow the on-screen prompts to enter your details and pay for the membership. Remember to have your credit or debit card to hand.
How do I renew online?
If you have previously registered your details on the site, simply log in using your email address and password.
If you have not previously registered on the site, you will need to complete a short registration page on the website.
Click on the Join us link on the Section homepage and follow the on-screen instructions to complete your payment. Remember to have your credit or debit card to hand.
I don’t want to pay online, can I pay by another method?
In addition to online payment, we can accept payment by BACS and direct debit:
BACS payment
Complete the application form and email it to us. We will provide you with our bank details together with a reference number which allows us to identify your payment
Direct debit
Complete the application form and mandate and post it to:
Membership Services
113 Chancery Lane
London
WC2A 1PL
Leave the reference field blank.
We will normally take the first payment within two months of receipt, and your membership will be active from the point at which we receive the completed form.
How do I change or set up a new direct debit?
This can be done at any point during your membership. Complete the application form and post it to:
Membership Services
113 Chancery Lane
London
WC2A 1PL
You will receive a notification from us when a direct debit is to be taken, which will include the amount to be taken.
How much will it cost?
Membership of a Section is on an individual basis and the benefits are non-transferable. Prices are shown on our Join page.
Discounts of up to 20% are available for organisations purchasing five or more memberships at one time.
A £5 discount per membership is available for those choosing to pay by direct debit.
An individual(s) named in our organisation’s membership is leaving or retiring, can we transfer the membership to someone else?
Yes. Email us, informing us of the name, email and preferred postal address of the new member(s), as well as the name of the person(s) leaving.
You can also call 020 7320 5804.
I wish to cancel a membership, will I be entitled to a refund?
If you believe you have purchased or renewed a membership in error, email us or call 020 7320 580 4.
A full refund will be issued via bank transfer if we are informed within 14 days of the commencement of the membership term.
We may require you to provide your bank details on a sample of company letterhead before we can make payment.
Question not answered above?
Contact our helpline on 020 7242 1222 or email our Support Centre.