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Recent Risk and Complaints Management

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  • PII image

    The proposed PII reforms – who benefits?

    4 June 2018

    The Solicitors Regulation Authority (SRA) wants to reduce the minimum levels of insurance cover that regulated firms must hold. The Law Society will be submitting our analysis of the proposals. But one of the questions we are left with is: who will benefit from these reforms?

  • Neil Ford

    Tangled web

    27 April 2018

    Neil Ford discusses how cybersecurity trends seen in 2017 are likely to develop in 2018, and outlines how you can affordably mitigate the threats your firm faces, while meeting increasingly complex compliance obligations

  • Leanne Yendell

    Open market

    20 April 2018

    Law firms have less than six weeks to ensure they comply with the General Data Protection Regulation. As part of our series of articles, Leanne Yendell explains the changes her firm has made to ensure its marketing communications comply

  • Umbrella

    Protecting solicitors and clients: the PII consultation

    20 April 2018

    The Law Society has put together a briefing for members on the SRA’s current PII consultation.

  • Jake Fox

    Plan ahead

    17 April 2018

    The subject of succession planning is one that law firms are spending a lot of time considering, so just be aware of the implications on your PII cover, writes Jake Fox

  • PII image

    Consumer protection high price to pay for increased competition, says Law Society

    26 March 2018

    Reducing consumer protection standards in legal services would hurt solicitors and clients alike, the Law Society has said in response to proposals to slash levels of mandatory professional indemnity insurance (PII) cover for solicitors.

  • cyber security

    Law Society launches new cybersecurity news digest

    1 December 2017

    As part of our cybersecurity and scam prevention support for law firms, we’ve launched a weekly email digest of cybersecurity news relevant to the legal sector – sign up now

  • Pearl Moses

    Gift register

    10 October 2017

    A risk register may seem like just another regulatory requirement, but an effective one can help you not only identify and mitigate risks, but also reduce your insurance premiums, build client loyalty, and reduce complaints. Pearl Moses explains. 

  • alison matthew 84x84

    Playing catch up

    10 October 2017

    The new money laundering regulations have been in force for over three months, but is your firm compliant? Alison Matthews provides an overview of the requirements for law firms.

  • ann harrison 84x84

    In the balance

    10 October 2017

    The legal press is full of stories about the risks of the new General Data Protection Regulation, but might there be an upside to compliance? Ann Harrison looks at the potential benefits – as well as the burdens and risks. 

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