All articles by Rebecca Atkinson – Page 2
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Feature
On the same side
In the first of a two-part series on complaints, Rebecca Atkinson looks at some of the reasons why clients complain, and how to avoid complaints by focusing on providing ‘good’ service in key areas
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Feature
On the same side
In the first of a two-part series on complaints, Rebecca Atkinson looks at some of the reasons why clients complain, and how to avoid complaints by focusing on providing ‘good’ service in key areas
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Feature
Report card
Rebecca Atkinson outlines a new era of reporting to the Solicitors Regulation Authority.
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Feature
Do you have enough PI cover?
Rebecca Atkinson explores how firms can assess their professional indemnity insurance cover.
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