All Leadership and Management articles – Page 4
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EventBuilding trust and influencing others – In-person Leadership Seminar and Networking (25 February 2025, London)
The seminar will focus on insightful tips on building trust and influencing others in professional services, including how to positively influence colleagues and clients. This is an informal session to enhance skills and learn from a panel of speakers and each other, in a relaxed, friendly and non-sales and marketing ...
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FeatureDominating Google search results: a blueprint for legal professionals
David Gilmore shares five tips for improving your firm’s search engine optimisation
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VideosMember Talk: Effective client management (audio only)
Listen to this audio-only recording to better manage client expectations, stop complaints escalating and manage difficult financial discussions.
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VideosMember Talk series: Automation, transformation and digitisation of AML processes (audio only)
A series of short audios on how technology in AML process can benefit your practice.
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FeatureStarting a new law firm (Part 3): Tax
In the third part of Armstrong Watson’s series on starting up your own firm, Andy Poole discusses the major tax matters you will have to consider
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FeatureWinning ways
Sue Bramall, who has participated in several award panels for law firm marketing, shares her top tips for success
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FeatureQuestion time
Diana Bentley speaks to legal recruiters about how law firms can improve their interview processes
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FeaturePeace of mind
Kerry Slater and Stuart Munro discuss the importance of a psychologically safe workplace
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FeatureGo your own way
Lucy Trevelyan speaks to Dave Matthews about why having fun and being authentic are core values for his firm
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OpinionFinal thoughts…
As he prepares to step down as chair of the Leadership and Management Section committee, Paul Bennett reflects on what he’s learned during his three-and-a-half-year tenure
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FeatureCulture club
How do you create an effective business development culture? Douglas McPherson offers some steps for success
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FeatureRain check
Bob Spence explores the impact of artificial intelligence on business development and client relationships
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FeatureCall of duty
Paul Bennett discusses new obligations around preventing sexual harassment in the workplace
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FeatureChallenging behaviour
Zoë Allen-Robinson looks at the regulator’s requirement for managers in law firms to challenge unfair behaviour
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FeatureOpen to all
FBC Manby Bowdler is at the forefront of moves to open a career in law to people from all backgrounds. Charlotte Clode explains why the award-winning firm is so committed to breaking down barriers
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VideosMember Talk: Automation, transformation and digitisation of AML processes (Part Five)
This audio-only bitesize talk explores how to grow client awareness around AML.
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VideosMember Talk: Automation, transformation and digitisation of AML processes (Part Four)
Explore the pros and cons of automated v manual risk assessments.
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VideosMember Talk: Automation, transformation and digitisation of AML processes (Part Three)
A short talk exploring risk around system automation for in-house teams and firms.
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VideosMember Talk: Automation, transformation and digitisation of AML processes (Part Two)
This talk explores how to strengthen identified weak points in your AML processes.