All Feature articles – Page 2

  • Headshot of Ben Kent
    Feature

    Rethinking commerciality

    2026-07-24T00:00:00Z

    The gap between lawyer and client perception of a matter is wider than you think. Ben Kent and Ayush Verma examine how changing your firm’s approach to commerciality can help

  • Ian Johnson headshot
    Feature

    Vote of confidence

    2026-07-24T00:00:00Z

     Ian Johnson explores the key findings from the Financial Benchmarking Survey 2026 report

  • Within a silhouette graphic of a head, a view of a yellow tree growing out of a building, against a blue sky
    Feature

    Reimagining ESG

    2026-07-24T00:00:00Z

    Vernon Dennis explains why law firms should stop treating ESG as a service line and start embedding it into all areas of practice

  • Headshot of Chrysanthos Protopapas
    Feature

    Family values

    2026-07-24T00:00:00Z

    Lucy Trevelyan speaks to the managing partner of Protopapas LLP about building a modern law firm on family values, commercial instinct and relationships

  • Graphic of five differently colored silhouette profiles, each with images of numbers and patterns in their heads
    Feature

    Made to measure

    2026-07-24T00:00:00Z

    Andrew Hogan considers the impact artificial intelligence is having on law firm costs – and how we measure value

  • Image of Paul Bennett
    Feature

    A matter of trust

    2026-07-24T00:00:00Z

    Paul Bennett considers the importance of establishing strong and trusting relationships through people management

  • Headshot of Tim Kidd
    Feature

    Minding the minder

    2026-07-24T00:00:00Z

    Tim Kidd makes the case for why the role of compliance officer for finance and administration is one of the most important – and most undervalued – in the profession

  • A kneeling woman looking down at her reflection is mirrored in water along the bottom half of the graphic
    Feature

    On reflection

    2026-07-24T00:00:00Z

    Kerry Lawlor explores the concept of reflective practice, and how to implement it in your firm

  • People managmentjpg
    Feature

    A matter of trust – forging relationships through people management

    2026-07-09T13:25:00Z

    Paul Bennett considers the importance of establishing strong and trusting relationships through people management

  • Headshot of Liz Bond
    Feature

    Weight of responsibility

    2026-07-08T14:54:00Z

    In light of the SRA’s recent thematic review of compliance officers, Liz Bond and Jonathon Bray consider how firms can support their compliance officers to meet regulatory requirements 

  • direction-of-travel-graphic-600x400
    Feature

    Direction of travel

    2026-07-08T14:50:00Z

    Recent law firm failures, the rising cost of regulation, higher payments to the compensation fund and client account reform mean the SRA is seeking a reset. Cary Whitmarsh considers what the direction of travel might look like for the regulator

  • Headshot of Nick Paterno
    Feature

    Advice for advisers

    2026-07-08T14:48:00Z

    Tax advisers are now required to register with HMRC. Nick Paterno explains why the new registration rules affect most law firms, and what your firm needs to do to comply

  • ICO-office-600x400
    Feature

    Handling complaints

    2026-07-08T14:46:00Z

    Robert Bond outlines new requirements for handling complaints involving data protection

  • david-pett-600x400
    Feature

    Fit for purpose?

    2026-07-08T14:44:00Z

    David Pett asks if a principles-based SRA Code of Conduct reflects the increasingly investigatory approach of the regulator

  • aml-graphic-600x400
    Feature

    AML update

    2026-07-08T14:40:00Z

    Baljeet Harley outlines the changes to the anti-money laundering regulations and provides an overview of what firms should do to comply with the amendments

  • melissa-hardee-expanded-600x400
    Feature

    Competence checks

    2026-07-08T14:39:00Z

    Melissa Hardee provides an update on the SRA’s continuing competence requirements

  • Matthew Edwards-600x400
    Feature

    Behind enemy lines

    2026-07-08T14:13:00Z

    In the first of two articles, Matthew Edwards considers common scenarios where an opponent’s error can raise conflicting compliance obligations and provides guidance on how regulated individuals can deal with them

  • HMRC
    Feature

    Tax adviser registration: does it apply to your firm?

    2026-06-23T10:07:00Z

    Kayleigh Smale explains how the UK government’s tax adviser registration could affect your firm

  • AI complaints
    Feature

    Complaints in the age of AI: a survival guide

    2026-06-23T10:02:00Z

    Sophie Cisler outlines how to deal with AI-generated complaints

  • Inside an hourglass, a clock in the top chamber is spilling into a pound symbol in the bottom chamber
    Feature

    Time for action

    2026-06-19T00:00:00Z

    David Robinson and Ash Daniells look at the recent requirement for law firms and individuals who deal with HMRC on client tax matters to register as tax advisers, and discuss the implications for firms