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Emma Massingham

Emma Massingham is a freelance client listening and business development specialist. Her passion is helping law firms to win new business using client listening techniques, and develop long-lasting client relationships, institutionalised across departments, offices and geography

Recent stories

  • Lawyer and client with four icons above (crown, arrow in center of target, graph showing growth, and a thumbs up)

    The client is king

    15 January 2019

    How can you kickstart your firm’s growth in 2019? Emma Massingham offers a five-step plan for success through focusing on your targets and clients