Pearl Moses is the head of Risk and Compliance at the Law Society. The Law Society's Risk and Compliance Service offers a subscription member service as well as bespoke advisory solutions for legal businesses.
Pearl Moses looks at the requirement of data subject access requests and how to manage them.
The Law Society held a symposium, ‘Owning up to Mistakes’ and during one of its workshop sessions Pearl Moses led a lively discussion on honesty, integrity and how to deal with mistakes when they inevitably happen. She offers her top tips here.
Residential conveyancing is once again the most complained about area of law, according to the Legal Ombudsman. Pearl Moses looks at how to mitigate some of the most common causes, and outlines complaints-handling best practice and regulatory requirements