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Cerys Jones

Cerys Jones

Cerys Jones is an ombudsman at the Office of the Legal Ombudsman

Recent stories

  • Cerys Jones

    Better than cure

    20 January 2015

    Wills and probate is the third most complained-about area of law in England and Wales today. Cerys Jones outlines some quick wins to help you avoid complaints in the three most sensitive areas: costs, delays and instructions