More Features and Opinion – Page 2
-
FeatureHybrid client care
Nikki Shorto, licensed conveyancer at MJP Law, makes a case for hybrid client care by using law tech innovations to deliver a personalised service for clients.
-
FeatureThink tank
Do you have a client who’s looking to buy a property with a septic tank? Anna Newport looks at the regulations covering septic tanks, what enquiries you need to make of the seller, and how to advise your client
-
FeatureQuality control
Eleanor O’Reilly-Joe provides an update on revisions to the Conveyancing Quality Scheme (CQS) and the re-introduction of onsite assessments as firms return to the office
-
FeaturePutting yourself first
The pandemic has highlighted the importance of good mental health and resilience both in and out of the office. Elizabeth Rimmer provides some tips on prioritising your wellbeing
-
FeatureCovid complaints
After more than a year since the pandemic began, Steve Pearson considers some of the issues arising in complaints-handling as we emerge from the third lockdown
-
FeatureRemote control
Lorraine Richardson considers some of the risks that remote working presents for conveyancing firms, and what they can do to mitigate them
-
FeatureTuning the pipeline
John Humpherson and Barry Wilkinson look at how to use pipeline management at different stages of your conveyancing process, to assess and improve everything from cashflow to time-recording
-
FeatureRacial diversity
Francine Blanc looks at the problem of racism and a lack of diversity in the legal sector, including property law, and offers some ideas for what firms can do to improve racial diversity
-
FeatureRiding out the storm
Steven Petty explains how his specialist commercial property firm has weathered the COVID-19 storm – and why the firm has continued to award bonuses and recruit new staff
-
FeaturePick a side
Lorraine Richardson provides a reminder of conflicts of interest in conveyancing, focusing on a key area where risk can arise: acting for both the buyer and seller in a transaction
-
FeatureOn the money
Alison Matthews outlines the changes made by the Fifth Money Laundering Directive, and what fee-earners and firms need to do now to ensure compliance
-
FeatureQuality time
Peter Rodd looks at the plans for the Conveyancing Quality Scheme, the effect of coronavirus, and what scheme member firms should be focusing on now
-
-
FeatureIntelligence gathering
Emotional intelligence can be a leader’s greatest asset, or if ignored, their greatest risk. Dr Amanda Potter looks at why EQ matters in the workplace, and how you can develop yours
-
FeatureStar gazing
Michael Garson outlines some of the key features of the new regulatory environment, following the introduction of the new SRA Standards and Regulations
-
FeatureThe fine print
In November, real estate company Deutsche Wohnen SE was hit with a fine of €14.5m under the General Data Protection Regulation. Clare Harman Clark looks at the role of property solicitors in helping their clients abide by the regulation
-
-
FeatureThe Friday blues
Sarah Dwight looks at the phenomenon of Friday afternoon fraud and what you can do to help reduce the risk of your firm or your client becoming a victim
-
FeatureOn the same side
In the first of a two-part series on complaints, Rebecca Atkinson looks at some of the reasons why clients complain, and how to avoid complaints by focusing on providing ‘good’ service in key areas
-
FeatureWelcome to our house
Diversity and inclusion is essential in any organisation, but even more so in real estate, where we work to create a better community and built environment for the next generation. Amanda Clack looks at how you can support diversity and inclusion in your business