July 2021

MfS magazine cover - July 2021

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Paul Bennett headshot

Embracing equality

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Paul Bennett looks to the future of the profession, in a post-pandemic world, and asks firm leaders to consider what part you can play in achieving equality and inclusion for all

Features

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Culture club

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Deqa Jama explores the cultural competence framework – what it is, how to become culturally competent and why it should be a vital part of your approach to client care

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Keep the customer happy

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In a time of increased competition and dynamic changes to the delivery of legal services, Diana Bentley explains how law firms must assess what clients want and how to deliver it

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Untapped talent

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Arwen Makin looks at how firms can make neurodivergent candidates feel valued at the recruitment stage and how to avoid stigma and negative stereotyping during their careers

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Hard times

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Jenny Screech offers some practical tips to help ensure your PII renewal process is as smooth as possible this year

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Inner sole

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Lucy Trevelyan speaks to Lubna Shuja, vice-president of the Law Society of England and Wales, about her career so far and her ambitions for her vice-presidency and presidency

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Skin deep

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Convincing clients or potential recruits that your firm has strong diversity credentials is more than just jazzing up your website. A commitment to diversity must be embedded within a firm’s culture, says Sue Bramall

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Keep on moving

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Whitney Joseph examines what law firm leaders can do to positively contribute towards social mobility in the legal profession

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Safe space

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Advita Patel discusses what law firm leaders can do to utilise their internal communication and employee engagement activities to help create inclusive workplaces

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Generation game

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Andre Thomas explains what firms should be doing to tackle the challenges that can arise when trying to attract, and retain, talent from multiple generations

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All inclusive

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Thom Dennis and Joanne Lockwood explain what law firms can do to support the inclusion of transgender and non-binary employees

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The right blend

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Pearl Moses examines how to update your policies to fit flexible and hybrid working, as staff return to the office post-pandemic

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Gap analysis

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Raphael Mokades addresses the ‘ethnicity stay gap’ – what it is, why it exists, and what can your firm do to close it

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