May 2013

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Chris Hart

Miss it, miss out

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Law Management Section chair Chris Hart rounds up the articles for this edition and the line-up for the Annual Conference, taking place later this week - book now or miss out!

Features

Sue Bramall

Standing out

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Excellence in client service is a vital tool in the battle for business against new entrants to the legal profession with big marketing budgets. However, it can only be achieved with strong leadership and participation at every stage of the client experience, says Sue Bramall

Building the future

Building the future

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Tomorrow’s legal leaders face an uncertain future, with changes already under way to everything from training culture to the competitive environment. So how can they – and all solicitors – equip themselves for the road ahead? Chrissie Lightfoot reports

Nigel Haddon

From tip to toe

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Nigel Haddon reviews a new free e-book which aims to help firms to be more profitable through 12 ‘top tips’, covering everything from recruitment to instructing barristers

Nick of time

In the nick of time

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The news is full of horror stories about law firms going under, but if firms act as soon as they find themselves in trouble – and even before – they could avoid becoming just another statistic. Nick Jarrett-Kerr gives his 12 top tips for financial recovery

Joanna Kingston-Davies

Source of inspiration

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Lees Solicitors, a mid-sized firm in the north-west, outsources everything from its ICT to its complaints-handling. Chief executive Joanna Kingston-Davies explains the benefits of the change, and how you can achieve them for your firm

Helen Broughton

Back to basics: Cashflow

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Knowing your worst and best cashflow months will help you decide when to make additional items of expenditure and how to negotiate overdrafts

Andrew Hedley

Fit for purpose

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In the current flurry of merger activity, firms risk either feeling pressured into making a poor decision, or losing out by not being prepared to compromise. Andrew Hedley shows you how to walk the path in between and make the best choice possible for your firm

David Beech

Here be Dragons

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David Beech of Knights Solicitors on securing private  equity investment

Buzzwords

Beyond the buzzwords

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Joanna Goodman looks at how mid-sized law firms are choosing between the seemingly endless range of technology options, to develop their business, serve clients and equip themselves for the changing market

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