Mystery shoppers find solicitors ignoring potential clients for days
Law firms risk missing out on significant amounts of business because they fail to properly handle incoming calls and emails, mystery shopper research has found.
Raising your game
From partner capital calls to public listing, there are many options for law firms looking to raise capital for growth and investment. Zulon Begum looks at the challenges and benefits of each approach
Share and share alike
New coworking and shared workspaces are popping up all over England and Wales. But can they work for law firms? Sally Azarmi outlines the benefits she’s found since she started coworking
The road ahead
Members of the Law Management Section committee led sessions at a roadshow this winter to highlight the opportunities and challenges in the year ahead for law firm financial advisers and finance directors. Andrew Otterburn reports back
Turning over a new leaf
The Law Management Section’s Finance and Business Forum takes place this November. Simon McCrum provides a sneak peek of what he’ll be talking about in his session: why turnover is the wrong measure of a law firm’s success
Heart of the matter
If you are looking to merge or be acquired, you need to understand your firm’s value, and maximise it by effective planning and due diligence. Grania Langdon-Down talks to the experts
Big thinking
Big data isn’t about sheer volume of data – it’s about how to use the data available to make effective business-critical decisions. As Charles Christian explains, it can help you to understand your business better, recognise trends and improve performance
A flying start
What are your new year’s resolutions for your business in 2016? Top of the list should be analysing and managing profitability, according to John Playfair . He provides his top five tips for improving law firm profits, to ensure you realise your full potential
