Identity politics
Many will be familiar with when to obtain identification and verification for new clients, but if the relationship becomes a long-standing one, how often should you be monitoring this? Kate Burt explains
Great expectations
Bob Spence examines how client relationships have changed post-pandemic, and the key points to consider when thinking about client retention and relationship management
A hard market
Jenny Screech discusses the October 2021 renewal of solicitors’ PII, and what to expect for 2022
Jab in the dark
Lucy Astbury examines the complexities surrounding whether firms can mandate that employees have the COVID-19 vaccine before returning to the office
Lock it up
Alex Heshmaty discusses what firms should be doing to address cybersecurity threats and protect client data
How law firms can better manage their data
Darren Gower, sales director at Access Legal, shares his tips on how law firms can better manage their data
