The Solicitors Regulation Authority (SRA) will once again sweep law firm websites in a bid to drag more of them into compliance with transparency rules.
Since December 2018, firms offering certain services have been required to give details of price and the people who will be working on those services, while all firms must publish their complaints procedure. The information must be displayed in a prominent place on websites.
On 30 October, it was revealed that a random sweep of 500 firms earlier in 2019 found that 17% had not even attempted to comply with the new requirements, while 58% had made some effort but failed to satisfy what the SRA wanted. Just a quarter were found to be fully compliant.
Richard Williams, a policy associate for the SRA, announced that a second sweep will be carried out before the end of the year to test if firms have got the message.