This two hour session will examine the challenges faced by in-house lawyers and will provide tools and techniques to address these tricky people issues.

There is ’nowt so queer as folk ’ (so the saying goes) and much as you can’t choose your family, you can’t choose your work colleagues either. They are, more often than not, chosen for you and not necessarily (or at all) for their personality and ‘fit‘ within the team. No office is immune to occasional bouts of bewildering (if not downright bad behavior), personality clashes, misunderstandings, temper tantrums, under performance and or peevish sulks. This dysfunctional behavior when it happens is difficult to deal with, for all concerned and in some circumstances, can lead people to leave a job they love.

Few people relish or enjoy the prospect of having a ’difficult’ conversation, whether it is with a loved one, work colleague, employer or business partner, with the consequence that aberrant behaviour or performance issues can remain unaddressed.

This two hour session will examine the challenges faced by in-house lawyers and will provide tools and techniques to address these tricky people issues.

Learning outcomes

  • Learn how to understand different personality types
  • Discover techniques to help you deal with conflict
  • Develop tools to assist you with giving feedback and tackling difficult conversations
  • Gain techniques for building your own resilience

Speakers

Pamela Young is a lawyer and a business coach. She is an MBTI certified practitioner, a CEDR accredited commercial dispute mediator and a CEDR accredited advanced negotiator.

Penny Owston is a lawyer and a business coach. She was formerly a tutor on the Nottingham Law School MBA programme and a member of the Solicitors Regulation Authority.

Pamela and Penny co-founded Musa, which provides coaching, development and professional solutions for lawyers designed by lawyers.