In May 2020, the Civil Justice Council (CJC) sought feedback on the measures put in place to tackle the spread of coronavirus (COVID-19).

We responded to the rapid consultation on 20 May. The report is currently expected by 5 June.

The aim of the review is to:

  • provide an overview of how current measures are working (especially the swift expansion of the use of remote hearings)
  • offer practical recommendations to inform the ongoing response to COVID-19.

The review hopes to gather feedback from court users, including the following questions.

  • What is working well about the current arrangements?
  • Which types of cases are most suited to which type of hearings and why?
  • How does the experience of remote hearings vary depending on the platform that is used?
  • What technology is needed to make remote hearings successful?
  • What difference does party location make to the experience of the hearing?
  • How do remote hearings impact on the ability of representatives to communicate with their clients?
  • How do professional court users and litigants feel about remote hearings?
  • How is practice varying across different geographical regions?