Our monthly round-up of the best practice management comment and features from across the web includes articles on what awards can mean for a firm, the new flexible working arrangements, and how to protect your firm’s PCs from cyber attacks

Business planning: In-house legal teams must bridge the value gap
A Law Society survey reveals improvements can be made

Business planning: The secrets of succession planning
Smith and Williamson’s Professional Practices News contains a Q&A highlighting the importance of succession planning

Clients: Are small practices managing client relationships better?
A new Law Society survey suggests they do

Clients: New consumer contracts, client retainers and CFAs
Solicitors will need to review their standard retainers, client care letters and model agreements

Compliance: Risk and compliance, the ‘tools of hazard’
Law firms are constantly evaluating and managing risk but best practice can remain

Finance: Stay up to date on PII changes
The Law Society offers guidance and support following the SRA’s implementation of its PII proposals

HR: Read up on flexible working arrangements
The HR Director discusses the ramifications of new flexible working arrangements

Innovation: Managing a small firm - niche, niche and niche
Writing for the Small Firms Division, Paul Bennett outlines his belief that firms can be, and often should be, niche in multiple complementary areas

Innovation: Ten reasons to outsource your cashiering
The Internet Newsletter for Lawyers extols the benefits of outsourcing

IT: Protect your PCs
The Law Society is urging solicitors to take action against malicious software that encrypts data on computers

IT: Are blogs worth it?
Joe Reevy gives a balanced view of blogging’s benefits for law firms

Marketing: What do awards mean?
Price Bailey look at what awards can mean for your firm