Michelle Garlick is a partner at Weightmans LLP and heads up its Compl-i team, advising law firms on regulation, compliance, risk management and complaints handling
Michelle Garlick offers a quick guide for litigators on how to avoid complaints, focusing on what good compliance and client care look like.
Conflicts of interest can arise when solicitors act for clients to whom they are connected. Michelle Garlick looks at the statutory guidance on these tricky situations, and what solicitors should do when faced with them
It can sometimes feel as though the regulatory obligations imposed upon lawyers only continue to grow. But, as Michelle Garlick and Joanne Smith assert, active compliance can also bring a raft of benefits to your firm