Many law firms focus far more on winning new clients – getting a bigger slice of the cake – than getting new business from existing clients – baking a bigger cake. Joe Reevy explains how to use customer relationship management to build an effective cross-selling process for your firm
A move by the Serious Fraud Office (SFO) to limit the role of legal advisers to witnesses in fraud investigations has prompted the Law Society to publish guidance for solicitors.
A risk register may seem like just another regulatory requirement, but an effective one can help you not only identify and mitigate risks, but also reduce your insurance premiums, build client loyalty, and reduce complaints. Pearl Moses explains.
The new money laundering regulations have been in force for over three months, but is your firm compliant? Alison Matthews provides an overview of the requirements for law firms.
Disruptive technologies have been a hot topic in the legal sector in recent years, but what does this mean for people working in the sector? Rohit Talwar, Steve Wells and Alexandra Whittington look at the risks – and the opportunities.
The legal press is full of stories about the risks of the new General Data Protection Regulation, but might there be an upside to compliance? Ann Harrison looks at the potential benefits – as well as the burdens and risks.